Suing DirecTV on your own can be expensive. But there’s an easier legal option to have your dispute heard…
If you are frustrated by your attempts to get DirecTV to do the right thing or to fix unethical business practices, filing a DirecTV lawsuit might help you. Unfortunately, DirecTV anticipated customers going the legal route when things went wrong so they included an arbitration clause in your contract.
However, there are still options to file a DirecTV lawsuit:
Everyday companies like DirecTV make decisions that can hurt their customers. According to the Better Business Bureau, the complaints against DirecTV have been high:
Over the last 3 years the Better Business Bureau alone received 48,501 total complaints of which only 16,464 were closed within the last year.
The complaints are broken down as follows:
DirecTV lawsuits can be pursued for multiple reasons. In fact, there are lawsuits taking place all the time for things like account fraud in the past.
The BBB has a warning of a pending government action by the FTC from 2015 which includes accusations of DirecTV promoting packages for 12 months without clearly disclosing that consumers have to sign a 2-year contract or face a cancellation fee that’s hundreds of dollars, and that the cost of the promotional programming packages nearly doubles for the duration of the second year of the contract.
They are also accused of telling customers that they will receive premium channels for free like HBO and Showtime for 3 months without adequately disclosing that consumers have to cancel that free service on their own before the end of the trial, that they will be charged for that cancellation, and there are specific cost automatically charged if they fail to cancel during that trial period.
DirecTV was accused of using consumer credit or debit card information to continually charge them for services after trial periods aspire like the premium channel trial.
However as a customer of DirecTV you are unable to get involved in class action lawsuits or lawsuits filed by any level of government. However there are situations where you can qualify for different lawsuits against DirecTV:
If a DirecTV employee misled you when you signed up and told you that there was a special sale or something like a promotion on extra channels or packages, but in the end that didn’t happen, this can be very frustrating especially when you try to contact DirecTV customer service and they tell you that it’s too late, you are already bound by contract facing large cancellation fees if you try to change things now.
This is especially upsetting when you perhaps made the decision to use a DirecTV service because of that promotion or that deal. If DirecTV has done this to you, FairShake can help you file an arbitration lawsuit against them at no cost to you, unless you win.
Misleading advertising and sales processes are one of the main reasons you can file a lawsuit against DirecTV with the arbitration process.
Did you try to cancel your DirecTV contract and now they are charging you excessive fees because you canceled or because you failed to return your equipment? DirecTV might have implied that certain pieces of equipment were free but then when you failed to return them they charged you a fee you weren’t expecting.
Misleading charges upon termination is another reason that you can file a lawsuit against DirecTV using the arbitration process.
Did you sign up for auto-pay on your DirecTV account but now that you’ve canceled your contract they continue to withdraw from your account?
Continuing to charge you after you have canceled is another reason you can file a lawsuit against DirecTV.
Did a DirecTV employee tell you that you could change services or open a new account with a very specific charge but in the end your bill turned out to be much higher? When you contacted customer service they probably told you there was nothing they could do and you are now bound by contract facing serious cancellation fees.
If you were misled by an employee when you made a change to your account, we can help you file an arbitration lawsuit against DirecTV.
Did DirecTV send incorrect information to a credit rating Bureau which negatively impacted your credit? Maybe they refuse to change it.
Did they send your account to collections for an erroneous charge that wasn’t your fault? if customer service hasn’t helped you solve these problems, companies like DirecTV will usually listen to your side of the story when you take legal action.
FairShake has helped customers like you take legal action against these issues and more.
Companies like DirecTV engage in these types of poor business practices and have no incentive to stop because most of the time they can get away with it. The only way to make them behave ethically is to stop them from taking advantage of their customers and benefiting from the fine print of their contracts.
If you know about the fine print in your DirecTV contract, you can be part of the solution. When you file lawsuits against DirecTV you take legal action and put yourself on equal footing. This is much easier than trying to play a game on their terms.
When you file a DirecTV lawsuit using FairShake’s innovative and award-winning online arbitration platform you have a team on your side who knows how to handle big companies and knows how to win.
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