Experiencing slow internet speeds with DISH Network? Let our expert team help you submit a claim for compensation.
More and more people are using the internet for work than ever before. Home offices are popping up in every neighborhood, and people are starting to get used to the idea of remote working. However, in order to work remotely, you’ll need a pretty reliable internet that is fast for downloading documents and uploading your files.Start a Claim Now
Suppose you’ve found that you are experiencing a slow internet or frequently have a bad internet connection. In that case, you may want to do some investigating by troubleshooting the most common reasons for slow internet.
Below is an excellent place to start your troubleshooting before contacting DISH Network’s customer service for technical issues:
Everybody who has a home network (internet connection) should be running a speed test now and then. Some experts suggest running speed tests weekly to catch any issues before they become more significant problems. With all the available companies out there offering free speed tests, why not test more frequently? It can’t hurt, and it might save you some headaches in the future.Get Paid for Your Complaint
One of the free speed tests out there is offered by Google and is incredibly easy to use. All you need to do is open your browser and type ‘speed test’ into your search bar. Once you hit enter, you will automatically see the button to run Google’s free speed test. If you’re not a fan of using Google products, then here are some other options to try:
DISH Network offers multiple packages with different internet speeds available. If you want to compare your package with the speed test you performed, check your monthly invoice to see how many Mbps come with your plan. If you don’t find it on your bill, just head over to their website and check your plan’s details.Start a Claim Against DISH
DISH via HughesNet offers maximum speeds up to 940 Mbps, while DISH via Viasat is only coming in at 100 Mbps. So, it’s essential to know which plan you have and your maximum speed capabilities before comparing it to your speed test results.
If you go to DISH Network’s website, you’ll find plenty of articles on troubleshooting your slow internet connection. You can also speak via live chat with one of their representatives if you prefer. However, many folks would rather talk to an actual person on the phone when dealing with a bad internet connection.Tell Us What Happened
If you want to call DISH Network directly, here is their Customer Service number: 800-333-3474
When speaking to customer service, you may need to assist with the troubleshooting process. Here is a list of some of the tasks you may be asked to perform:
DISH Network is known for its attention to detail regarding customer service, so you will be able to contact them 24/7 should your issue persist or if you experience any other problems.
After all the troubleshooting and the failed attempts at fixing your bad internet connection, it’s time to consider filing an official complaint. DISH Network’s customer service representative might try to sell you additional repeaters or upgrades; we strongly suggest that you do not agree to any other charges or costs to fix your slow internet and then file a dispute through FairShake.
Best of the Best. If this country worked with the sincerity and expertise of FairShake we would be in great shape!Allie, real FairShake customer
They got more done in a few weeks than I did in over two years.John, real FairShake customer
I can’t say enough good about this company! They are really a light for us in a very hard time.Mark, real FairShake customer
Thank you FairShake for representing the little people screwed over by corporations.Amanda, real FairShake customer
I was having problems with the company for months. That you could make it resolved in a few days is wonderful.Marisol, real FairShake customer
It's not right what Big Business can get away with if we let them. People need to know someone is out there to help!Virgil, real FairShake customer