Want to sue Dollar Rent A Car in small claims court?

Your Guide to Sue Dollar Rental Car in Small Claims Court

Chances are, you signed a user agreement with Dollar Rental Car which prohibits you from taking most forms of legal action, thanks to an arbitration clause. But what you can do is sue Dollar Rental Car in small claims court. There are a lot of steps to follow, and it takes time, but we explain how you can get compensation.


Make sure your case qualifies.

Just because you are ready to sue Dollar Rental Car in small claims court does not mean your case qualifies. There are a few limiting factors that you need to be aware of.

  1. The first is the amount of money. Small claims courts have maximum dollar sizes that you can present and the amount differs based on which state you live in. You can find a list of all 50 states’ monetary limits here.
  2. The second is a type of compensation you want. In most lawsuits you can ask for monetary compensation which is a dollar amount or equitable compensation which is anything other than money. For example, given that Dollar Rental Car is a car rental agency, the issue might have to do with property like your luggage or the vehicle. However, with small claims courts you can usually only ask for monetary compensation so any non-monetary damages for what you want compensation just have to be converted into a dollar amount based on their value.

If your claim doesn’t fall within the limits of your state’s small claims court, you’ll have to arbitrate your claim instead.



Send a demand letter.

Before you are able to sue Dollar Rental Car in small claims court, you have to start by sending a demand letter to the company. Most small claims courts require that you ask the company to voluntarily fix the issue and this is done with the demand letter. It is a simple but formal letter where you explain who you are (your name, address, phone number and account number), what the problem is, and what you want from them.

It doesn’t have to be flowery or complicated, it just has to meet the basic requirements for your small claims court. When it’s done, mail a hard copy to the official legal address:

Dollar Rent A Car, Inc.
The Corporation Company
1833 S Morgan RD
Oklahoma City, OK 73128

If you would like examples of demand letters or more information about how to write them, you can find an excellent guide here.


Fill out court forms.

If the demand letter did not get a response and your issue is still unsolved, now you sue Dollar Rental Car in small claims court. Every state has different forms they require you to fill out so that you can present your claim in small claims court. Depending on where you live you might have extra forms for your county as well. Find your state court website and forms here.

Make sure you fill out the right number of copies. When you move on to the next step you need to have at least three or four copies depending on what is required by your court, otherwise you will not be able to sue Dollar Rental Car.


File your court forms.

When you’re done filling out the court forms, it’s time to give those forms to the court. This process, called “filing” can be a bit tricky.

Many courts will require that you physically come to the courthouse during specific hours and days so that you can hand-deliver the forms to the court’s clerk. Other courts may allow you to file by mail, fax or (for a few courts) online.

Regardless of the method, all courts will require you to pay a filing fee before they allow your to sue Dollar Rent A Car in small claims. This fee will be published on your court’s website

When you file your forms, the court clerk will provide you with a stamped copy of the forms (one of which is for Dollar Rental Car) and a court date. Keep it safe and bring it with you on the day of your hearing.


“Serve” your forms on Dollar Rental Car.

Now you officially serve the Dollar Rental Car by giving them one of the copies of the court documents you got back from the clerk. This is yet another official legal process and there are very specific rules that you have to follow in order to officially notify them that they are being served.

You can check out your court website to find instructions on how to properly serve them or search for “[your state] small claims service of process”. Be sure to follow each and every rule otherwise your case will be dropped and you won’t be able to sue the Dollar Rental Car in small claims court.



Show up for your hearing.

At this point you’ve reached the end of the process. When your court date arrives, head to the right courthouse and bring your copy of the documents you filed alongside any evidence you have to show the judge why you decided to sue Dollar Rental Car in small claims court, and why they should give you compensation.

Dollar Rental Car may or may not send somebody to oppose you but no matter what, your job is to focus on your side of the story and present any evidence you have. The judge could render a decision that same day or it might go on for a few days or weeks depending on the circumstances.


Ready to sue Dollar Rent A Car in small claims court?
If this sounds too hard and expensive, try consumer arbitration instead…

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