An arbitration clause requires doTerra customers to avoid filing and joining class action lawsuits. However, there is another legal option that can get you paid.
Are you ready to sue doTerra in small claims court? Small claims courts are only for certain types of claims, which means you have to ensure your claim is eligible for litigation. If your lawsuit qualifies for small claims court, you then need to remember two important facets of a hearing.
If your claim doesn’t fall within the limits of your state’s small claims court, you’ll have to arbitrate your claim instead.
Small claims courts require a plaintiff to ask the defendant to fix an issue voluntarily before filing a lawsuit. If you want to sue doTerra in small claims court, you first need to send the company a demand letter.
The demand letter should be clear and on point. Explain to doTerra who you are (your name, address, phone number and account number), what the problem is, and what you want from them. The entire letter should last no more than five sentences
When you’re done writing the demand letter, you need to mail a hard copy of the letter, preferably as certified mail, to the company address. doTerra is legally based in Delaware and receives mail at this address :
DOTERRA INTERNATIONAL, LLC
389 SOUTH 1300 WEST
PLEASANT GROVE, UT 84062
If you would like examples of demand letters or more information about how to write them, refer to this helpful guide.
To sue doTerra in small claims court, you need to complete a large number of forms.
Each state has a set of forms that need to be filled out to file a claim, and sometimes counties ask for more forms. The correct forms for your location is available for free on your state court website.
Make sure you fill out enough forms. Most states that require you to file forms by mail or in-person ask for 3 or 4 copies. If you don’t send the right number of copies, the court clerk has the power to dismiss your lawsuit.
When you’re done filling out the court forms, it’s time to give submit the forms to the court. This process called “filing” can consume a substantial amount of time.
Many courts require plaintiffs to deliver court forms to the proper courthouse during limited hours of the workday. Other courts allow plaintiffs to file by fax, mail, or online.
All courts require plaintiffs to pay a filing fee before allowing a lawsuit to proceed in small claims court. The fee, which is published on your court website, is sometimes waived for low income plaintiffs.
When you file your forms, the court clerk provides you with stamped copies of the forms and a reminder about the court date.
If you’ve made it this far, congratulations! Suing doTerra in small claims is a lengthy process.
Now that you’ve filed the papers required to start your case against doTerra, you need to tell doTerra to attend a hearing in small claims court. This is called “serving” doTerra. To do this, you need to deliver copies of your filed papers to doTerra.
Look at your court’s website for instructions on how to properly deliver your forms to doTerra, or search for “[your state] small claims service of process”. Courts establish strict rules for serving defendants, which means just one missing form or a form that is incorrectly filled out can lead to the court clerk throwing out your claim.
When the court clerk gives you a court date, make sure to write it down. Know the address of the courthouse and the number of the courtroom. Bring the copies of your filed forms, and any other evidence that backs up your case against doTerra. Sometimes, doTerra does not show up to plaintiffs. If that happens, take advantage of the company’s absence by focusing on your side of the story.
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