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How to Sue Doterra

Looking to sue Doterra? Small claims court is an option, and you may have others…

So you’re looking to sue Doterra?

At FairShake we’ve helped thousands of people ripped off by big companies like Doterra. And we’ve helped get millions of dollars in settlement offers

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Tired of hitting dead ends when trying to get a refund from Doterra? Feeling like there’s nowhere to turn?

You’re not alone. It seems like many people have tried all the Doterra customer service options, but still feel unheard.

There are different ways to file a complaint against Doterra, but none have the same power and leverage as taking legal action.

So, if you’re thinking of suing Doterra, where do you even start? You might expect there to be tons of class action lawsuits against them, but it’s often more complicated than that.

What many people don’t know is that hidden clauses buried deep within their contracts frequently allow companies like Doterra to push legal claims into the private realm of consumer arbitration, away from conventional courts.

But here’s the thing: your Doterra contract doesn’t have the power to take away your right to pursue legal action by suing them.

Here’s what you can do…


Two options to Sue Doterra:


  • Consumer Arbitration: This involves accessing an official and independent dispute resolution process that is not a court. It provides an opportunity to seek compensation for your complaint without the need to appear in person. For many, this can be a preferable option.

    To find out if you can take Doterra to arbitration, you can check your contract or user agreement with them. Many companies’ standard contract are available on their websites. You can do a search for “arbitration” arbitration within the contract text — it is usually mentioned near the very top of a contract.

    Learn more about the consumer arbitration process here.

  • Small Claims Court: If you prefer to avoid the arbitration system, you can opt for Small Claims Court. You should know that the procedures for Small Claims Court may vary depending on your jurisdiction.

    Taking Doterra to Small Claims Court will typically involve appearing in person and completing necessary forms.

If you’re ready to sue Doterra in Small Claims Court, read on below:


Taking Doterra to Small Claims Court Step-by-Step


1

MAKE SURE YOUR CLAIM QUALIFIES FOR SMALL CLAIMS COURT

Are you ready to sue doTerra in small claims court? Small claims courts are only for certain types of claims, which means you have to ensure your claim is eligible for litigation. If your lawsuit qualifies for small claims court, you then need to remember two important facets of a hearing.

 

  1. The amount of money: Every small claims court sets a maximum dollar amount for the claim you can bring. In most states it’s either $5000 or $10,000, but it can be as low as $2,500 (in Kentucky and Rhode Island). You can find a list of all 50 states’ monetary limits here.
  2. The type of relief: There are two types of awards that you can seek in a lawsuit: monetary (a dollar value payment) and equitable (a non-monetary request). Most small claims courts can only grant monetary awards.

If your claim doesn’t fall within the limits of your state’s small claims court, you’ll have to arbitrate your claim instead.

2

SEND A DEMAND LETTER

Small claims courts require a plaintiff to ask the defendant to fix an issue voluntarily before filing a lawsuit. If you want to sue doTerra in small claims court, you first need to send the company a demand letter.

The demand letter should be clear and on point. Explain to doTerra who you are (your name, address, phone number and account number), what the problem is, and what you want from them. The entire letter should last no more than five sentences

When you’re done writing the demand letter, you need to mail a hard copy of the letter, preferably as certified mail, to the company address. According to our most recent research, doTerra is legally based in Delaware and receives mail at this address:

DOTERRA INTERNATIONAL, LLC
C/O David Doxey
389 SOUTH 1300 WEST
PLEASANT GROVE, UT 84062

If you would like examples of demand letters or more information about how to write them, refer to this helpful guide.

3

FILL OUT COURT FORMS

To sue doTerra in small claims court, you need to complete a large number of forms.

Each state has a set of forms that need to be filled out to file a claim, and sometimes counties ask for more forms. The correct forms for your location is available for free on your state court website.

Make sure you fill out enough forms. Most states that require you to file forms by mail or in-person ask for 3 or 4 copies. If you don’t send the right number of copies, the court clerk has the power to dismiss your lawsuit.

4

FILE YOUR COMPLAINT FORM WITH THE COURT

When you’re done filling out the court forms, it’s time to give submit the forms to the court. This process called “filing” can consume a substantial amount of time.

Many courts require plaintiffs to deliver court forms to the proper courthouse during limited hours of the workday. Other courts allow plaintiffs to file by fax, mail, or online.

All courts require plaintiffs to pay a filing fee before allowing a lawsuit to proceed in small claims court. The fee, which is published on your court website, is sometimes waived for low income plaintiffs.

When you file your forms, the court clerk provides you with stamped copies of the forms and a reminder about the court date.

5

SERVE YOUR FORMS TO DOTERRA

If you’ve made it this far, congratulations! Suing doTerra in small claims is a lengthy process.

Now that you’ve filed the papers required to start your case against doTerra, you need to tell doTerra to attend a hearing in small claims court. This is called “serving” doTerra. To do this, you need to deliver copies of your filed papers to doTerra.

Look at your court’s website for instructions on how to properly deliver your forms to doTerra, or search for “[your state] small claims service of process”. Courts establish strict rules for serving defendants, which means just one missing form or a form that is incorrectly filled out can lead to the court clerk throwing out your claim.

6

SHOW UP FOR YOUR COURT DATE.

When the court clerk gives you a court date, make sure to write it down. Know the address of the courthouse and the number of the courtroom. Bring the copies of your filed forms, and any other evidence that backs up your case against doTerra. Sometimes, doTerra does not show up to plaintiffs. If that happens, take advantage of the company’s absence by focusing on your side of the story.

Are you ready to sue doTerra in small claims court?
If this sounds too hard and expensive, try consumer arbitration instead…








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