What Some Customers Get in Compensation from Equifax

The first thing to know is that your Equifax contract probably limits your options for filing legal complaints against Equifax. You generally have two legal options:

1. Take your Equifax complaint to Small Claims Court
2. Take your Equifax complaint to Consumer Arbitration

FairShake can help you file a claim against companies like Equifax. We’ll take your complaint through the legal process of consumer arbitration. This usually motivates companies to negotiate. (For a list of companies we process complaints against, start here.)

Here’s some information from the American Arbitration Association (AAA)  how arbitrators have resolved recent complaints against Equifax:

In 2018, 25 complaints against Equifax went through the consumer arbitration system.

Among the 25 complaints, 2 complaints resulted in a settlement. That’s 8% of complaints.

The average complaint against Equifax asked for $6984 in compensation.

At least 1 customer received non-monetary relief for their Equifax complaint as well.

Arbitration complaints against Equifax took an average of seven months to resolve.

Complaints handled by FairShake often settle before arbitration.

The arbitration complaint process against Equifax costs money, but the company is usually responsible for costs. Equifax paid $750 in fees per complaint on average.

Meanwhile, 100% of consumers paid nothing in arbitration fees for their complaint against Equifax through the American Arbitration Association.