How to Cancel Your Account with First American Home Warranty

If you are cancelling First American because of an unresolved complaint, let us help you file a claim.

Are you ready to cancel your account with First American Home Warranty?

Has your service from First American Home Warranty not been what you expected? Maybe you were misled by a sales representative and now you are being charged more than you expected. Frustrated with what some say is low quality of First American? In these situations, you might want to learn how to cancel your account…

First American Home Warranty Cancellation Policy

This company allows you to cancel a new contract within the first 30 days of taking out a policy. If you are within that 30 day window you can qualify for a full refund of any contract fees you have paid as long as you haven’t used any of their products.

After the first 30 days of having an account, you can still cancel but how difficult it is and how much you pay in fees is based on the specific terms and conditions of your account.

How to Cancel Your Account with First American Home Warranty

When you are ready to cancel your account, you can choose to do so over the phone or via email. When you cancel you will need:

  • The name on the account
  • The account number
  • The phone number associated with the account
  • The address on file

Over the Phone

Call customer service at 1-800-992-3400. 

Ask that they tell you about their cancellation process. They will have to find your account and provide that information to the representative after going over what the fees might be based on the account you have.

Via Email 

You can also draft an email requesting that your account be closed. For this, you will need to include your account information and send it to cancellationsupport@firstAM.com

Note: If you do not receive a confirmation email once you have submitted your cancellation request via email, you can call 1-800-992-3400, then press 2. Once you get connected to a representative make sure you get a confirmation number or confirm that you have received a confirmation email.

Always keep any cancellation documents on file in case there are problems or disputes later, such as problems getting a refund you deserve.

Common Disputes and Complaints when Cancelling First American Home Warranty

There aren’t thousands of complaints filed against First American Home Warranty with the Better Business Bureau, many of which have to do with billing problems and service problems. For example:

  • Customers have signed on for a service only to find out that they are being charged more than was expected
  • Customers who have tried to cancel their service and close their account has faced  unexpected, gigh cancellation charges
  • Many customers were upset that representatives did not tell them early termination fees were a part of their contract when they signed up for the service
  • Other customers had problems being overcharged once they closed their account

Fees Associated with Cancellation with First American Home Warranty

As mentioned, this company will not charge you a fee if you cancel within 30 days. However, if you take out a contract and you keep your account for more than 30 days, they will charge you based on how much time is left in your contract. This is something you will have to discuss with customer service. 

What to do If You Are Unable to Cancel or Get Hit With Unnecessary Fees

If you have tried to close your account but you aren’t getting anywhere, we can help. At FairShake We can help you file a legal claim against First American, and walk you through the process from there. 

Let us help you tackle your account closure problems.

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