The information you need to take action
So you have complaint against First Premier Bank. A major issue. And First Premier Bank customer service hasn’t solved your complaint.
Maybe you want compensation for overcharges, fraudulent sales tactics, collections issues, or impact to your credit. Maybe you just want First Premier Bank to admit they’re in the wrong and give you fair treatment. Either way, you’re looking to take action on your First Premier Bank complaint.
So, the question is: how can you make First Premier Bank hear your complaint? Can you sue First Premier Bank? What sort of compensation do customers get from First Premier Bank their complaints?
The first thing to know, is that your First Premier Bank contract probably limits your options for legal complaints against First Premier Bank. You generally have two options:
We at FairShake can help you file a claim against companies like First Premier Bank. We’ll take your complaint through the legal process of consumer arbitration. This usually gets them to negotiate. (For a list of companies we process complaints against, start here.)
Here’s some information from the American Arbitration Association (AAA) on how recent complaints against First Premier Bank have been resolved:
In 2018, 15 complaints against First Premier Bank were resolved through the arbitration system.
Among these complaints, 13 complaints resulted in a settlement – that’s 87% of complaints.
Although settlement amounts are secret, the average complaint against First Premier Bank asked for $5481 in compensation.
At least 3 customers also received non-monetary relief for their First Premier Bank complaint as well.
Arbitration complaints against First Premier Bank took an average of over 7 months to resolve.
Complaints handled by FairShake are often settled before arbitration, which can be much faster. (For a list of companies we process complaints against, start here.)
The arbitration complaint process against First Premier Bank costs money, but the company is usually responsible for costs. First Premier Bank paid $977 in fees per complaint on average.
Meanwhile, 100% of consumers paid nothing in arbitration fees for their complaint against First Premier Bank through the American Arbitration Association.