The information you need to take action
You have a complaint against Geico,and Geico customer service hasn’t solved your issue.
Maybe you want compensation for overcharges, fraudulent sales tactics, collections issues, or negative impact to your credit. Maybe you just want Geico to admit they’re wrong. Either way, you want to take action against Geico.
How can you make Geico listen to your complaint? Can you sue Geico? What sort of compensation do customers receive from their Geico complaints?
Your Geico contract limits the options you have for filing a complaint against Geico. You have just two options:
FairShake can help you file a claim against Geico. We’ll take your complaint through the legal process of consumer arbitration. This usually gets companies to start negotiations. For a list of companies we process complaints against, start here.
Here’s some information from the American Arbitration Association (AAA):
In 2018, 68 complaints against Geico went through the binding arbitration system.
Among the complaints, 61 complaints resulted in a settlement. That’s 90% of the binding arbitration complaints.
The average complaint against Geico asked for $18,307 in compensation.
At least 1 customer received non-monetary relief for their Geico complaint.
Arbitration complaints against Geico took an average of 7 months to resolve.
Complaints handled by FairShake typically settle before arbitration.
The arbitration complaint process against Geico costs money, but the company is usually responsible for costs. Geico paid an average of $598 in fees per complaint.
Meanwhile, 100% of consumers paid nothing in arbitration fees for their complaints against Geico.
The Ultimate Guide to Consumer Complaints
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