How to Sue Greystar in Small Claims Court

So you’re looking to sue Greystar?

At FairShake we’ve helped thousands of people ripped off by big companies like Greystar. And we’ve helped get millions of dollars in settlement offers…

[continued below]

Share your Greystar complaint

Get Started Now

Tired of hitting dead ends when trying to get a refund from Greystar? Feeling like there’s nowhere to turn?

You’re not alone. It seems like many people have tried all the Greystar customer service options, but still feel unheard.

There are different ways to file a complaint against Greystar, but none have the same power and leverage as taking legal action.

So, if you’re thinking of suing Greystar, where do you even start? You might expect there to be tons of class action lawsuits against them, but it’s often more complicated than that.

What many people don’t know is that hidden clauses buried deep within their contracts frequently allow companies like Greystar to push legal claims into the private realm of consumer arbitration, away from conventional courts.

But here’s the thing: your Greystar contract doesn’t have the power to take away your right to pursue legal action by suing them.

Here’s what you can do…

Two options to Sue Greystar:

Consumer Arbitration: This involves accessing an official and independent dispute resolution process that is not a court. It provides an opportunity to seek compensation for your complaint without the need to appear in person. For many, this can be a preferable option.To find out if you can take Greystar to arbitration, you can check your contract or user agreement with them. Many companies’ standard contract are available on their websites. You can do a search for “arbitration” arbitration within the contract text — it is usually mentioned near the very top of a contract.
Learn more about the consumer arbitration process here.
Small Claims Court: If you prefer to avoid the arbitration system, you can opt for Small Claims Court. You should know that the procedures for Small Claims Court may vary depending on your jurisdiction.Taking Greystar to Small Claims Court will typically involve appearing in person and completing necessary forms.

If you’re ready to sue Greystar in Small Claims Court, read on below:

Taking Greystar to Small Claims Court Step-by-Step

Does it qualify?

Before you head off to sue Greystar in small claims court, you need to make sure your court will accept the claim. There are a few things to look out for:

First is the amount of money you are asking for in compensation. Every state is different in terms of what their maximum (and sometimes minimum) amounts are. This can be as low as $2,500 in some states like Rhode Island and in others the cap is $10,000. So if you are demanding compensation for a pretty big loss, it might fall outside of those limits and you won’t qualify. You can find a list of all 50 states’ monetary limits here.
The second is the type of relief you want. For example: if you have physical property that was damaged, chances are the small claims court won’t let you sue Greystar for it. They will however allow you to sue Greystar for the monetary value.

If your claim doesn’t fall within the limits of your state’s small claims court, you’ll have to arbitrate your claim instead.

Send the demand letter.

Now is the time to send your demand letter. Before you can sue Greystar, small claims courts will require that you ask them to fix the problem voluntarily. This is a normal process and it’s simply a box you have to check.

It doesn’t have to be overly complicated either. It can consist of just a few sentences that explain:

who you are with your contact information
what the problem is, and
what you want Greystar to do

When you are done writing, send a hard copy of this letter to their official address via certified mail (you will need to prove to the courts that you sent it and it was received by Greystar). According to our most recent research, Greystar is legally based in Delaware and receives mail at this address:

GREYSTAR REAL ESTATE PARTNERS, LLC
C/O THE CORPORATION TRUST COMPANY
CORPORATION TRUST CENTER 1209 ORANGE ST
WILMINGTON, DE 19801

If you would like examples of demand letters or more information about how to write them, you can find an excellent guide here.

Fill out the forms.

If Greystar didn’t respond and fix the problem voluntarily you now have the means to sue Greystar in small claims court.

Visit your state court website to find out which forms you have to fill out, and how many forms you have to fill out. Every state is different and some counties add a few extra forms themselves so it’s important that you review everything you need before you show up.

It’s very similar to the DMV. If you don’t have the right forms or you don’t have the right copies, you’ll have to reschedule.

File the forms.

The official filing process usually requires you to visit the courthouse in person. Again, there are different requirements for various states and counties which can be found on your state court website. If you are very lucky you might be able to send in your copies through the mail but most courts require you to visit physically.

During this process you will have to pay the small claims court filing fee. You can find the amount on your state court website. Then the court will receive your documents and stamp them, give you back your copies, and schedule a hearing.

“Serve” the forms.

One of the copies you get back from the courthouse is for Greystar. It’s now your responsibility to serve the company as part of the process to sue Greystar. Serving means you notify them with their copies but you have to do it in a very specific way.

Every court, again, is a bit different as to how this process can be completed. It is imperative that you follow each and every rule on your state court website for how to serve a company. If you miss a step or fumble something, it can be grounds to have your case thrown out with no compensation.

Show up for the hearing.

With this done you’ve reached the final step literally and figuratively where you step into the courthouse once more for your hearing.

During the hearing the court will listen to both sides, but sometimes Greystar doesn’t send anyone to represent them in which case you should take advantage of that absence and provide any evidence you have.

At the end of the hearing, a decision will be made.

Ready to sue Greystar in small claims court?
If this sounds too hard and expensive, try consumer arbitration instead…

How to Sue Greystar