How it Works

Let’s Fight Your Fight Together

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FairShake helps resolve disputes with big companies

We start your official legal dispute with the company that's mistreating you, and then guide you through the process to get a fair resolution.

The FairShake Process:

1. You tell us what went wrong

We review your consumer complaint then create and send an official legal demand to the company. We’ll help you take on the big guys: Banks, gyms, phone and cable companies, internet service providers, and more.

Start your claim

2. We help you through the legal steps

Our experienced team brings big companies to the table, simplifies the process and helps you stay on track.

Learn more about arbitration

3. Your case settles or gets a formal hearing

Whether you settle with the company or take your case to a hearing, you only pay us if you win compensation.

Get your estimated recovery

Why Use FairShake?

FairShake gets results

We’ve helped thousands of customers get their bills corrected, improper fees refunded, credit reports fixed and more. Over 65% of our clients are offered compensation and successful claims average $700.

See what customers are saying

You only pay if you win

FairShake is designed to never cost you anything out of pocket. If we help you get a settlement, we ask for a commission percentage. And that commission is subject to a 100% satisfaction guarantee — if you don’t think we did a good job, you don’t have to pay.

Read our FAQ for more info

We're fully independent

We are a small team of social-minded legal and technology veterans. We aren’t part of any larger company.

Meet our team

You get real legal leverage

If your complaint is not successfully resolved through a settlement, we help you escalate your claim to consumer arbitration. This private, independent court system is referenced in the fine print of many company contracts.

Arbitrations filed through FairShake are administered by the American Arbitration Association – a non-profit that handles thousands of arbitrations.

Learn more about the legal process

Here's what our customers are saying:

The only way they started taking me seriously was when FairShake stepped in.


We hear people say our service seems too good to be true, and we totally get it. After experiencing our own customer service nightmares, feeling like we had nowhere to turn, we started FairShake to help even the balance of power between you and giant companies.

But this is for real! We were even named a Best Web App by the Journal of the American Bar Association, and have been featured in publications like the Huffington Post, Yahoo News, and Reuters.

When companies don’t keep their promises, FairShake provides easy access to an independent legal process to claim justice and compensation.

Best of the Best. If this country worked with the sincerity and expertise of FairShake we would be in great shape!

Stocksy_txpd2fb379aCMc200_Medium_1013152 Allie, real FairShake customer

They got more done in a few weeks than I did in over two years.

jonas-kakaroto-KIPqvvTOC1s-unsplash John, real FairShake customer

I can’t say enough good about this company! They are really a light for us in a very hard time.

Mark Mark, real FairShake customer

Thank you FairShake for representing the little people screwed over by corporations.

Stocksy_txpd2fb379aCMc200_Medium_1016567 Amanda, real FairShake customer

I was having problems with the company for months. That you could make it resolved in a few days is wonderful.

eye-for-ebony-nOHn3pIyPaw-unsplash Marisol, real FairShake customer

It's not right what Big Business can get away with if we let them. People need to know someone is out there to help!

Stocksy_txpd2fb379aCMc200_Medium_670432 Virgil, real FairShake customer

FairShake Helps put the power and money back in your hands

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