Looking to sue Navient? Small claims court is an option, and you may have others…
At FairShake we’ve helped thousands of people ripped off by big companies like Navient. And we’ve helped get millions of dollars in settlement offers…
Tired of hitting dead ends when trying to get a refund from Navient? Feeling like there’s nowhere to turn?
You’re not alone. It seems like many people have tried all the Navient customer service options, but still feel unheard.
There are different ways to file a complaint against Navient, but none have the same power and leverage as taking legal action.
So, if you’re thinking of suing Navient, where do you even start? You might expect there to be tons of class action lawsuits against them, but it’s often more complicated than that.
What many people don’t know is that hidden clauses buried deep within their contracts frequently allow companies like Navient to push legal claims into the private realm of consumer arbitration, away from conventional courts.
But here’s the thing: your Navient contract doesn’t have the power to take away your right to pursue legal action by suing them.
Here’s what you can do…
Learn more about the consumer arbitration process here.
If you’re ready to sue Navient in Small Claims Court, read on below:
Small claims courts are only for certain types of claims. The first step is to make sure your claim qualifies for small claims court hearings. There are two things you should know about the process:
Most small claims courts require that you ask the the defendant to fix your problem voluntarily before you file a claim. If you decide to sue Navient in small claims court, you first need to send the company a demand letter.
Your demand letter should be simple and straightforward; tell Navient who you are (your name, address, phone number and account number), what the problem is, and what you want from the company. The letter should not run more than three or four sentences. Remember you are simply checking a box on your to do list before you file a claim.
When you’re done writing the demand letter, you need to mail a hard copy of the letter to the company’s legal address. Make sure to send the demand letter by certified mail to ensure Navient receives it. According to our most recent research, Navient is legally based in Delaware and receives mail at this address:
Navient Solutions, LLC
C/O CORPORATION SERVICE COMPANY
251 LITTLE FALLS DRIVE
WILMINGTON, DE 19808
If you would like examples of demand letters or more information about how to write them, you should read this informative guide.
When you’re done filling out the court forms, it’s time to send the forms to the court. This process called “filing” can be frustrating.