Take action against Altice: Optimum/Altice made me pay for cable boxes that were stolen

From New York Post:

Dear John: You are my last resort.

I am trying to get a refund from Optimum/Altice. I have attached paperwork regarding all of my efforts.

My daughter and I are on the account together. While she was on her way to Optimum to return cable boxes, which were on the front seat of her car, someone broke in and stole them. She called the police and got the reports.

Optimum/Altice said she had to pay for the stolen boxes until the police reports were reviewed and then she would be reimbursed. The amount of $556 was put on my charge card.

Continue reading Optimum/Altice made me pay for cable boxes that were stolen on New York Post

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