As the pandemic has forced most people in the US to work from home rather than the office, having fast Internet connectivity has become critical. An Internet provider in some parts of the US called Optimum has announced a move that doesn’t seem to make sense. The Internet carrier has announced that starting on July 12, it will be reducing upload speeds for all of its plans regardless of speed.
The company’s fastest plan is its 1 Gig package that does not offer gigabit speeds, capping out at 940 Mbps download maximum, offered a 50 Mbps upload speed, but after July 12, that speed will be chopped to 35 Mbps. Users who are on Optimum’s fiber network will continue to maintain upload speeds that are synchronous with their download speed.
So why is the carrier reducing its upload speeds? If you think it’s because of some sort of problem with network performance, that’s not the case at all. Optimum told Ars Technica in an emailed statement that it was reducing its upload speeds to be more on par with its competition. It’s taking way speeds it offered to customers who are paying because it’s faster than the competition?
Continue reading Internet Provider Optimum Announces Upload Speed Reductions on SlashGear
Do you have a complaint about Optimum, Suddenlink, or Altice Mobile, such as hidden fees on your bill, lies by sales staff, or unsatisfactory service? Take your claim to FairShake, the consumer advocacy service.