ZDNet on AT&T: AT&T’s ridiculous mistake doesn’t feel like a mistake at all

From ZDNet:

Soon, it’ll make you happy.

Cognitive tests are popular in America right now. So let’s try this one.

You get an email from AT&T. It reads, in part: “Your device is not compatible with the new network and you need to replace it to continue receiving service.”

What would you think? Especially if the first sentence of the email offers: “We will soon be upgrading our network to use the latest technologies.”

Continue reading AT&T’s ridiculous mistake doesn’t feel like a mistake at all on ZDNet

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