Hold AT&T responsible: That’s not AT&T, or another big company, texting you

From Minneapolis Star Tribune:

Who wouldn’t want to wake up to a text claiming that someone, like AT&T, owes you money?

My friend and neighbor sent me a copy of a message he received involving an AT&T Free Msg. account: “We accidentally overcharged your phone bill last month. Kindly your compensation here:”

Make no mistake, AT&T confirmed that it isn’t sending out these texts. But an AT&T spokesperson would not elaborate on the extent of the latest scam attack on customers. Reports, though, indicate that consumers elsewhere are seeing these kind of texts this summer too.

Sure, the grammar and language are completely off, and that’s a huge red flag of a scam right there. And they’re asking you to click on a link, which is never smart when you get an e-mail out of the blue like this one.

Continue reading That’s not AT&T, or another big company, texting you on Minneapolis Star Tribune

Do you have a complaint about AT&T, such as hidden fees on your bill or unsatisfactory service? Take your claim to FairShake, the consumer advocacy service.

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