Text message scams now outnumber phone call scams, according to a 2021 mid-year report from call-blocking service Robokiller. Texts have been the most common type of scams since August 2020.
VERIFY viewers sent screenshots of text messages they suspected of being examples of scams. Their screenshots showed text messages that began with “AT&T Free Msg” and ended with what appeared to be a shortened URL.
Are scammers impersonating AT&T and other companies in text messages?
Yes, scammers are impersonating carriers like AT&T, as well as delivery services and many other companies, in a scam tactic called “SMiShing.”
Do you have a complaint about AT&T, such as hidden fees on your bill or unsatisfactory service? Take your claim to FairShake, the consumer advocacy service.