Facing criticism, Comcast says it customers won’t see new data fees until 2022.
The company once again announced it would delay the rise in rates after another uproar in the midst of the coronavirus pandemic, an economic downturn and a time when people are using home internet for remote work or school.
Comcast previously delayed the data charges — an increase in data usage from 1 terabyte to 1.2 terabytes with users paying $10 for every extra $50 without an unlimited plan — until July. But elected officials and customers have argued the company’s plans were unfair while residents are relying on their home network more than ever.
“We are delaying implementation of our data plan in our Northeast markets until 2022. We recognize that our data plan was new for our customers in the Northeast, and while only a very small percentage of customers need additional data, we are providing them with more time to become familiar with the new plan,” the company said in a statement.
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