Take action against Sprint: One of America’s most storied brands is no more

From CNN:

New York (CNN Business)Sprint was a storied American brand, but it is no longer. T-Mobile, which closed its $30 billion merger with the wireless carrier in April, officially retired the Sprint brand Monday.

“I want to acknowledge the Sprint history and its 120-year legacy that is now part of our legacy as we launch into this new era,” said T-Mobile CEO Mike Sievert in a statement, adding, “We did it! Another historic day for new T-Mobile!”

The long-awaited merger means the end of Sprint’s long corporate history, but it also puts a capstone on several bruising decades of failed bets and teetering on the brink of bankruptcy.

Though it was the fourth-largest wireless provider in the country, Sprint’s missteps put it well behind larger rivals Verizon(VZ) and AT&T(T) (CNN’s parent company) in terms of customer numbers and network performance, and the costly rollout of 5G loomed large. Without T-Mobile(TMUS), Sprint probably would have struggled to stay afloat and may have ended in bankruptcy court, something even Sprint has begun to hint at.

Continue reading One of America’s most storied brands is no more on CNN

Do you have a complaint about Sprint, such as hidden fees on your bill, lies by sales staff, or unsatisfactory service? Take your claim to FairShake, the consumer advocacy service.


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