Take action against T-Mobile: T-Mobile trade-ins against iPhone 13 purchases being denied; carrier says it will resolve

From 9to5Mac:

Following problems with the Apple Watch $100 rebate program, customers are now reporting that T-Mobile trade-ins against iPhone 13 purchases are being similarly denied.

T-Mobile promised extremely generous trade-in values of up to $800 on older models when purchasing a new iPhone 13, with credits being applied against monthly bills. But some customers report being denied, while others say the credits are not appearing on their bills …

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T-Mobile was one of four carriers to announce launch-day deals on the iPhone 13.

Continue reading T-Mobile trade-ins against iPhone 13 purchases being denied; carrier says it will resolve on 9to5Mac

Do you have a complaint about T-Mobile, such as hidden fees on your bill, lies by sales staff, or unsatisfactory service? Take your claim to FairShake, the consumer advocacy service.


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