A new state audit claims a Massachusetts agency conducted just one of seven required audits intended to ensure Uber and Lyft maintained background check information on their drivers.Damian Dovarganes | AP Photo
A Massachusetts state agency charged with overseeing rideshare companies like Uber and Lyft failed to protect passengers from unqualified drivers, according to a new report released Tuesday from State Auditor Suzanne Bump’s office.
The state’s Transportation Network Company Division didn’t keep track of documents on whether rideshare drivers who were suspended or had their background check clearances revoked were ultimately barred from transporting customers, the audit spanning Oct. 1, 2017 to Aug. 31, 2019 found.
The division conducted just one of seven required audits intended to ensure Uber and Lyft maintained background check information on their drivers.
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