The difficulties of being a retail employee in a physical location are only exacerbated by a pandemic.
You don’t know who’s coming into your store. You don’t know whether they’re vaccinated. You don’t know whether they’re going to tear off their mask and make some sort of “political” protest.
And then there are the customers who simply want to complain.
In the case of phone stores, the complaints can be sweeping and silly.
Continue reading A Verizon employee reveals the worst behavior of iPhone customers on ZDNet
Do you have a complaint about Verizon, such as hidden fees on your bill, lies by sales staff, or unsatisfactory service? Take your claim to FairShake, the consumer advocacy service.