Your Orangetheory Contract probably says you can’t sue Orangetheory in any court except Small Claims Court, thanks to an arbitration clause. It can be complicated and time consuming, but suing Orangetheory in small claims court usually gets you what you want.
Ready to sue Orangetheory in small claims court? Small claims courts are only for certain types of claims, so your first step is to make sure your claim can be filed. There are two things you need to pay attention to:
Most small claims courts require that you ask the person you’re suing (the “defendant”) to fix your problem voluntarily before you file your claim. So if you want to sue Orangetheory in small claims court, you need to send them a demand letter first.
Your demand letter can be simple and straightforward – tell Orangetheory who you are (your name, address, phone number and account number), what the problem is, and what you want from them. The whole letter can be a few sentences – remember that you are just checking a box before you file your actual claim.
When you’re done writing, you need to mail a hard copy of the letter, preferably as certified mail or some other service that allows you to confirm delivery, to their legal address. Orangetheory is legally based in Delaware and receives mail at this address :
Ultimate Fitness Group, LLC
2140 S DUPONT HWY
CAMDEN, DE 19934
If you would like examples of demand letters or more information about how to write them, you can find an excellent guide here.
When you’re done filling out the court forms, it’s time to give those forms to the court. This process, called “filing” can be a bit tricky.
If you’ve made it this far – good work! Suing Orangetheory in small claims is a long and tough process.
Now that you’ve filed the papers required to start your case against Orangetheory, you need to tell Orangetheory that it’s been sued. This is a called “serving” Orangetheory. To do this, you need to deliver a copy of your filed papers to Orangetheory.
Look at your court’s website for instructions on how to properly deliver your forms to Orangetheory, or search for “[your state] small claims service of process”. Courts have many strange rules about how to serve a defendant, and your claim will be dropped if you do not follow them perfectly. So be careful!
Ready to sue Orangetheory in small claims court?
If this sounds too hard and expensive, try consumer arbitration instead…
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