Fed up dealing with PNC customer service? You have legal options to get them to take your complaint seriously.
PNC Financial Services is a massive banking corporation, so their customer service architecture is dense and often slow. In this guide, we’ll go over the best steps to ensure you get top-tier customer service from PNC, as well as show you how to contact them in a variety of ways.
PNC Financial can be called using the number 1-888-762-2265, which offers help for all manner of problems.
PNC only allows those who signed into their online banking account to email them for customer service. You visit your secure message center, which routes your email through an encrypted messaging service.
PNC has an official Twitter-based customer support team. You can use this to get quick answers to your questions or rapid customer service for mild technical difficulties by sending them a tweet. Their handle is @PNCBank_Help.
You can visit a PNC branch using the locator tool. This allows you to speak to a customer service representative in person; there are PNC branches in 37 states and the District of Columbia.
If you’re still having difficulty obtaining great customer service from PNC Financial Services, it may be time to pursue a different option. In your case, you may be able to file a lawsuit or pursue arbitration; in both cases, it makes the most sense to have FairShake in your corner. We have lots of experience taking on big banking and financial companies, and we can give you the tools you need to resolve your dispute with PNC Financial Services to your satisfaction. Getting started with our process takes only a few minutes; see how we can help you by filling out our form!
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