Your Resurgent Questions Answered

Have an issue with Resurgent? Need help?

Are you being harassed by a debt collector? Is someone from Resurgent Capital Services contacting you by phone, mail, email, or Facebook? Are they threatening to sue? We explain all about Resurgent Capital Services, whether they are legitimate, and what to do if they contact you.

These are some of the common questions we hear about Resurgent:

What is Resurgent Capital Services?

Resurgent Capital Services is a debt buyer. 

Should I pay Resurgent Capital Services?

If you owe a legitimate debt, you should pay Resurgent Capital Services. They are a legitimate company that will try and collect. However, even legitimate companies have been known to sometimes act unfairly and violate things like the Fair Debt Collection Practices Act (FDCPA). So if you have been harassed or treated unfairly, consider filing a complaint or working with an attorney. 

Is Resurgent Capital Services a legitimate company?

Yes, Resurgent Capital Services is a legitimate company.

Is Resurgent Capital Services a junk debt buyer?

Resurgent Capital Services purchases many types of debt, including credit card debt and other consumer debt.

Can I ignore Resurgent Capital Services?

Don’t assume you can ignore Resurgent Capital Services. If they believe they are collecting on unpaid debt, they will contact you continually and can eventually file a judgment against you to recover the money. You have a few options if they violate the most recent FDCPA regulations about when and how they contact you. You can share your complaints, which can be shared with outside attorneys, or file complaints with the government. You can get legal help to sue the collection agency if that is insufficient. 

Who does Resurgent Capital Services collect for?

Resurgent Capital Services collects for themselves. They purchase debt from credit card companies and try to recover that debt for a profit.

Why is Resurgent Capital Services calling me when I have no debt?

Sometimes, debt collectors call on debt you do not owe. This usually happens when they are working with incorrect information like an outdated phone number or there is a mistaken identity. If you believe they are calling you when you don’t have legitimate debt, you need to validate the debt with Resurgent Capital Services immediately and ask them to validate your debt—to explain where it comes from and why you owe it. You have 30 days from the first point of contact to validate that debt. If Resurgent Capital Services does not validate your debt per the law, you can send them a notice of insufficient validation. If they are unable to validate the debt, they cannot continue to pursue repayment. An attorney can help with this process and ensure they adhere to the notices you send.

What should I do if Resurgent Capital Services is calling about debt I’ve already paid?

Check your personal records against your credit report. Make sure that your credit score doesn’t still have debt on there that it shouldn’t. Sometimes employees and collection agencies make mistakes.  You should also request a validation letter. Request this within 30 days of receiving contact from Resurgent Capital Services. They will have to prove that the debt they are trying to collect is legitimate. If they can’t, then they have no legal basis for contacting you and have to stop. However, that does not necessarily mean Resurgent Capital Services will validate the debt in accordance with the law. You have the options to send them a notice of insufficient validation. 

What laws apply to Resurgent Capital Services?

As a debt collector, some of the laws that Resurgent Capital Services must follow include the FCRA, the FDCPA, and the TCPA.

That alphabet soup stands for the Fair Credit Reporting Act, which gives you rights to help ensure your credit report remains accurate; the Fair Debt Collection Practices Act, which protects you from being abused and deceived by debt collectors; and the Telephone Consumer Protection Act, which limits robocalls and other telephone spam.

If you think any of these consumer protection laws may apply to your situation, tell us about it.

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What should I do if Resurgent Capital Services is calling about debt beyond the statute of limitations (SOL)?

If Resurgent Capital Services contacts you about expired debt, first, you should check your records against your credit report. Sometimes the company doesn’t realize their mistake because they are using your credit report. So, they are using inaccurate information. Once it is updated, they need to be informed. If there’s a mistake, contact the credit reporting agencies to have them fix it.If the debt has legitimately expired, you can inform Resurgent Capital Services with a cease communications notice. An attorney can help you with this.

How do I settle for less with Resurgent Capital Services?

If you are experiencing financial hardship, consider working with an attorney who can help you present adequate evidence of this hardship. Even collections agencies will settle for whatever they can get if the opposite is getting nothing.For the most part, debt collection employees are effectively working at a call center for a minimum wage. What’s more, employees make most of their money based on bonuses or commissions. Using this information means you might be able to negotiate for a faster settlement in exchange for them getting a bonus.

How do I get rid of Resurgent Capital Services?

If Resurgent Capital Services asks you to pay debt you don’t think you owe, you can ask them for a validation letter. Once you do that, they must prove that you owe the debt they are trying to collect. If they can’t prove the debt is valid, you can send them a letter of insufficient validation, and they have to legally stop contacting you. An attorney can help you navigate this process.If you owe the money, the best way to get rid of Resurgent Capital Services may be to consider settling. You can work with an attorney who can negotiate on your behalf.

Can Resurgent Capital Services sue me?

Debt collectors like Resurgent Capital Services are prohibited from suing or threatening to sue consumers for payment on a debt that is past the statute of limitations (but they can still ask). However, if the debt is not expired, they can sue you.  

Who owns Resurgent Capital Services?

Resurgent Capital Services L.P. owns Resurgent Capital Services. 

Who is the CEO of Resurgent Capital Services?

The current CEO is Bryan Faliero. 

Where is Resurgent Capital Services headquarters?

Resurgent Capital Services is headquartered in Greenville, South Carolina. 

Who does Resurgent Capital Services collect for?

Resurgent Capital Services primarily buys debt from credit card companies and other consumer debt.

How is Resurgent Capital Services paid?

Employees are paid a minimum hourly wage and a commission. They get that commission when they settle an account, so they are more likely to settle with you sooner rather than later.

What is Resurgent Capital Services on my credit report?

Have you seen an item on your credit report that says “Resurgent Capital Services”? That means an account of yours was sent to collections or sold to resurgent Capital Services. Your credit report will now show up as a delinquent account.If you settle with Resurgent Capital Services to pay off the balance, then it gets reported as a settled account with a zero balance once that process is complete. This is one step above having a delinquent account. However, it doesn’t actually make the account go away. Things like tax liens, lawsuits, and delinquent accounts can stay on your credit report for up to seven years. One way around that is to negotiate or have an attorney negotiate on your behalf for a tradeline delete where Resurgent Capital Services agrees not to report the account to the credit reporting agencies. That means you had an account that was sent to collections. It will show up as a delinquent account on your credit report.

Do I need a lawyer to deal with Resurgent Capital Services?

You do not require a lawyer to deal with Resurgent Capital Services, but having one might be in your best interest. Employees can make mistakes, and sometimes they don’t always follow the rules when it comes to the Fair Debt Collection Practices Act. Instead of dealing with ongoing phone calls, text messages, and other communication, you can have an attorney handle all of that for you. An attorney can send the right letters at the right time and enforce those letters. An attorney might even help you sue Resurgent Capital Services for damages if it comes down to it.

How do I validate debt from Resurgent Capital Services?

The FDCPA uses the word “verify,” but some other organizations use the word “validate.” No matter which word is used, it can mean two things. First, you “validate” a debt by sending a letter to Resurgent Capital Services, officially asking them for information that would confirm the validity of the debt. You have to do this within 30 days from the first point of contact, send separate letters for each account they are calling about, and always keep copies for yourself.Second, Resurgent Capital Services then “validates” the debt on their end by providing you with this information. Once the letter is received, Resurgent Capital Services must legally stop all collection activities until they have mailed you a copy of the verification. This doesn’t normally take more than 30 days, and if they can’t validate the account, then they have to stop contacting you. 

How long does it take to settle with Resurgent Capital Services?

How long it takes for you to settle with Resurgent Capital Services is based on many factors. Employees get paid on commission, so they have an incentive to try and settle as soon as possible, which you can use to help close your account quickly.

How much should I offer Resurgent Capital Services to settle a debt?

You can offer whatever you’re able to. If you are experiencing financial hardship, they might be willing to accept a very low settlement in exchange for getting no settlement. Usually, they try to settle for between 40% and 60% of your original debt. The younger the account is, the higher they will try to settle.

Can a creditor sue you? Can they take all the money in your bank account?

If you ignore attempts to contact a legitimate debt, yes, they can sue you. However, this is usually a last resort. Most of the time, they try to settle rather than take you to court. What’s more, you won’t just wake up one day and have all of the money in your account missing. A debt collector must get a court order after filing a judgment to take your assets like money in your bank account, life insurance policies, or money market accounts to repay the debt. 

Can I ignore a collection agency like Resurgent Capital Services?

You can ignore Resurgent Capital Services, but you shouldn’t. Even if they have you mistaken for someone else or the debt has expired, you should consider legal action and fix the mistake or reach out to them. According to changes to Fair Debt Collection Practices Act (FDCPA) in 2021, collection agencies like Resurgent Capital Services can contact you over debt via email, text message, and social media messages without prior consent. They can’t post public comments on social media, and they have to disclose that they are a debt collector, but if you continue to ignore them, they are legally allowed to file a lawsuit against you.

How did Resurgent Capital Services get my number?

When debt collection agencies like Resurgent Capital Services purchase debt from the original lender, they get your contact information. This includes all information that was originally given when you took out the loan or the credit card and any updated information to your account. With things like a phone number and email address, they can typically find you on social media. 

Can I use a credit card to pay for Resurgent Capital Services?

Yes, you can probably pay your debt to Resurgent Capital Services with a credit card. However, there might be a fee. 

Will paying off collections improve credit?

Yes, paying off collections will improve your credit long term, but it doesn’t happen overnight. When an account is sent to collections, it leaves a negative mark on your credit score, and things like liens, lawsuits, and collections can stay on your credit score for up to seven years. However, the longer you postpone settling, the longer than seven years takes to complete. If you try to settle, part of your settlement can include getting Resurgent Capital Services to agree to a tradeline deletion as part of your settlement, removing the account from your credit report entirely. 

Does debt go away after seven years?

Debt goes away after it expires. The expiration date is called the statute of limitations or SOL. This length of time varies from one state to another and is different for each type of debt. Once qualifying debt reaches its statute of limitation, then it does expire. 

If I file for bankruptcy, does my debt go away?

If you file for bankruptcy, your debt does not automatically go away, but it will once you finish your bankruptcy process (plus a few months for paper processing). You can file for chapter 7, which is liquidation, or chapter 13, which is a repayment plan. Liquidation is faster, but it has stricter qualifications. Most people enter into chapter 13, which can take up to five years to complete. But assuming you complete it, then the rest of your debt goes away.

How do I get debt removed from my credit score?

For a debt that has already been paid, debt that is inaccurate, or debt that is not yours, you can contact the credit reporting agencies to get the debt removed or edited from your credit report. For a debt you settled with Resurgent Capital Services, you can try to negotiate for a tradeline deletion. 

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