Your Rodan + Fields Contract probably says you can’t sue Rodan + Fields in any court except Small Claims Court, thanks to an arbitration clause. It can be complicated and time consuming, but suing Rodan + Fields in small claims court usually gets you what you want.
The first thing you need to check is whether your case qualifies for small claims court. Before you can sue Rodan + Fields in small claims court you have to verify two things.
If your claim doesn’t fall within the limits of your state’s small claims court, you’ll have to arbitrate your claim instead.
This letter can be very simple and explain your contact information, what your issue is, perhaps what you’ve already tried to do, and how you want them to fix it going forward.
Send a hard copy once you are done, preferably through certified mail, to their official mailing addres:
Rodan & Fields, LLC
Corporation Service Company
251 Little Falls Drive
Wilmington, DE 19808
If you would like examples of demand letters or more information about how to write them, you can find an excellent guide here.
Of course if they don’t respond, now you fill out the paperwork.
In order to sue Rodan + Fields in small claims court you have to check your state court website to find out which forms are required based on where you live.
Make sure you also print out and fill out enough copies. Most courts require three or four copies.
During this step you will wait in line under the bright fluorescent lights and shuffle across the linoleum until you make your way to the counter where the clerk will take your forms, stamp them, give you back your copies, and assign you a hearing date.
Now you have to officially inform the company that they are being served. This is yet another example of postage requirements. There are very specific rules for how you serve a defendant and you have to be careful to follow each rule for where you live.
This is part of the reason you had to fill out so many copies of the court forms. One of those forms goes to the company once it is filed with the court.
Look at your court’s website for instructions on how to properly deliver your forms to Rodan + Fields, or search for “[your state] small claims service of process”. Courts have many strange rules about how to serve a defendant, and your claim will be dropped if you do not follow them perfectly. So be careful!
Don’t forget and to bring your copy of the file to court forms as well as any other evidence you have to back up your case and support why you decided to sue Rodan + Fields in small claims court.
Ready to sue Rodan + Fields in small claims court?
If this sounds too hard and expensive, try consumer arbitration instead…
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They got more done in a few weeks than I did in over two years.
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I was having problems with the company for months. That you could make it resolved in a few days is wonderful.
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