Your Sun Country Contract probably says you can’t sue Sun Country in any court except Small Claims Court, thanks to an arbitration clause. It can be complicated and time consuming, but suing Sun Country in small claims court usually gets you what you want.
Ready to sue Sun Country in small claims court? Small claims courts are only for certain types of claims, so your first step is to make sure your claim can be filed. There are two things you need to pay attention to:
If your claim doesn’t fall within the limits of your state’s small claims court, you’ll have to arbitrate your claim instead.
Your demand letter can be simple and straightforward – tell Sun Country who you are (your name, address, phone number and account number), what the problem is, and what you want from them. The whole letter can be a few sentences – remember that you are just checking a box before you file your actual claim.
When you’re done writing, you need to mail a hard copy of the letter, preferably as certified mail or some other service that allows you to confirm delivery, to their legal address. Sun Country is legally based in Delaware and receives mail at this address :
MN Airlines, LLC
COGENCY GLOBAL INC.
6040 Earle Brown Drive
Brooklyn Center, MN 55430
If you would like examples of demand letters or more information about how to write them, you can find an excellent guide here.
Each state has a set of forms that need to be filled out to file a claim, and sometimes counties will provide additional forms. The correct forms for your location will be available for free on your state court’s website.
Make sure you fill out enough forms – most states that require you to file forms by mail or in-person will ask for 3 or 4 copies. If you don’t have the right number, they will not accept your claim.
When you’re done filling out the court forms, it’s time to give those forms to the court. This process, called “filing” can be a bit tricky.
All courts will require you to pay a filing fee before they allow your to sue Sun Country in small claims. This fee, which will be published on your court’s website, can sometimes be waved if you are a low income plaintiff.
When you file your forms, the court clerk will provide you with a stamped copy of the forms and a court date. Keep it safe and bring it with you on the day of your hearing.
Now that you’ve filed the papers required to start your case against Sun Country, you need to tell Sun Country that it’s been sued. This is a called “serving” Sun Country. To do this, you need to deliver a copy of your filed papers to Sun Country.
Look at your court’s website for instructions on how to properly deliver your forms to Sun Country, or search for “[your state] small claims service of process”. Courts have many strange rules about how to serve a defendant, and your claim will be dropped if you do not follow them perfectly. So be careful!
Make sure you know which courthouse to go to. Bring your copy of your filed forms, and any other evidence that backs up your case against Sun Country.
Sometimes, Sun Country will not show up to oppose you. If that happens, take advantage of the situation to focus on your side of the story.
Ready to sue Sun Country in small claims court?
If this sounds too hard and expensive, try consumer arbitration instead…
Best of the Best. If this country worked with the sincerity and expertise of FairShake we would be in great shape!Allie, real FairShake customer
They got more done in a few weeks than I did in over two years.John, real FairShake customer
I can’t say enough good about this company! They are really a light for us in a very hard time.Mark, real FairShake customer
Thank you FairShake for representing the little people screwed over by corporations.Amanda, real FairShake customer
I was having problems with the company for months. That you could make it resolved in a few days is wonderful.Marisol, real FairShake customer
It's not right what Big Business can get away with if we let them. People need to know someone is out there to help!Virgil, real FairShake customer