Last updated on October 12, 2021
These supplemental terms and conditions apply to Claims meeting one of the following criteria:
These terms apply in addition to our standard terms and conditions, available here.
If you submitted a claim before July 26, 2021, 4:30pm PDT, you can find the applicable supplemental terms and conditions here.
In order to increase the value of FairShake’s Stake in your Claim, FairShake may, at its option, arrange to provide you with special Attorney Services to support your claim and help facilitate communications between you and your Counterparty, above and beyond what we occasionally pay to provide for other claims (the “Expanded Attorney Services”).
FairShake will choose and appoint the attorney who provides the Expanded Attorney Services, and will pay for legal costs associated with the Expanded Attorney Services, if any. FairShake will also manage and facilitate all communications between you and the attorney providing the Expanded Attorney Services in order to ensure quality customer service and efficient communication.
Expanded Attorney Services generally come in two varieties – Full Representation or Limited Scope Representation. Here are more details about what’s included (and what’s not) in those two varieties of Expanded Attorney Services:
The attorney who is providing the Expanded Attorney Services will commit to fully represent you in your claim against the Counterparty under the terms described in this engagement agreement (for claims against American Express or American Home Shield), or this engagement agreement (for claims against College Board) including:
While the Expanded Attorney Services will constitute a traditional legal relationship, some aspects of the relationship will differ from what you may expect. For instance, the attorney will interact with you primarily through your FairShake dashboard and over email, and will not be required to participate in any phone consultations.
LIMITED SCOPE REPRESENTATION:
The attorney who is providing the Expanded Attorney Services will commit to a limited scope engagement that will include:
The Expanded Attorney Services will not include:
Capitalized terms that we use but don’t define in these supplemental terms and conditions are defined in our standard terms and conditions. Where these supplemental terms and conditions conflict with FairShake’s standard terms and conditions, these supplemental terms and conditions will control.