If you are cancelling your Tinder Gold subscription because of an unresolved complaint, let us help you file a claim.
Adding an app tends to be pretty simple, and yet cancelling a subscription raises a host of other issues. Although this process should be easy, customers end up having to jump through hoops on what should be a simple process. In this article, we’ll explain how to cancel your Tinder Gold subscription and how we can help if you run into any trouble.
Tinder Gold is supported through IOS devices and Google Play (for Androids). Tinder Gold is considered an upgraded version of the basic membership. You should keep in mind that your billing statement may not list the charge as Tinder. This is because Tinder does not bill you directly, in actuality payments are handled through the Google Play Store or the Apple App Store.
If you are using your phone, cancelling your Tinder Gold subscription can be relatively simple. You should note that your services and fees will continue until the end of the billing period. For instance, if you cancelled your subscription mid-month, your services will still continue for the rest of the month because that was the end of your billing cycle.
(1) Open the Google Play Store app on your Android phone
(2) Tap the three bars at the top, which indicate the menu
(3) Select Subscription from the left menu
(4) Select Tinder
(5) Select Cancel or Unsubscribe
(6) You will be prompted to confirm your cancellation and unsubscribe. Make sure to complete this step or your cancellation is not effective.
You will not be refunded for partially used services. Again, your action will cancel any future subscriptions.
Some users have had difficulty with cancelling on their phones. If this is the case, it may be worthwhile cancelling on their website.
(1) Select Subscription from the left menu
(2) Select Tinder in the center pane and select Manage
(3) Select Cancel Subscription from the options
(1) Open Settings
(2) Select Itunes & App Store and log in using your Apple ID
(3) Scroll to Subscriptions and select Manage
(4) Select Tinder and select Unsubscribe
If you run into billing issues, or if you are still getting charged, it’s best to contact Apple Support.
(1) Log into Tinder
(2) Select your profile icon in the top of the window
(3) Select Manage Account
(4) Select Cancel
(5) Disable auto-renew
Keep in mind that you will not be charged a fee when you cancel. But, you will still have access to the app and they will still be entitled to the payment that has already been taken out for the current billing cycle. Your cancellation becomes effective for the next billing cycle. If you are running into issues with cancelling your membership, tell us about it below.