Total Wireless Phone Bill: What You Should be Paying

Are you pay too much for your Total Wireless phone service? We can help.

Total Wireless offers a handful of 30 days service plans with an unlimited plan cost starting at about $24 for 1 GB, if you sign up for auto refill. Your phone bill cost per month will drop by 5% using this Auto refill. Some of their services provide hotspot functions and none of their plans require a contract. But are they worth it? 

Network quality 

Total Wireless is owned by the same company that owned TracFone. This means that much like TracFone and many other contract-free mobile providers, they don’t have their own wireless networks so they have to bounce your phone calls and cell phone activity off another. In the case of Total Wireless, they use Verizon Wireless. For most people this brings reliable LTE service especially from the east coast to the middle of the United States, but there are big sections from the middle through the West Coast that have poor, if any, connection.

Will 5G cost more? Unfortunately with Total Wireless even though they use the network connections of other companies, there is no 5G Plan cost because there is no access to 5G at this time.

Below is a map of their current coverage:

Map of Verizon Wireless network coverage

Map of Verizon Wireless network coverage from RootMetrics.

Total Wireless has unlimited talk and text with the one option of rollover data for all of the family plans, extended plans, and single line plans. However they do not have access to 5G, there are no extra perks, subscriptions, or benefits included with your service, and they have very limited plans available.

Total Wireless Cell Phone Plans

Unlimited plan

If you just need a single line plan, there are three options, but no option for unlimited data:

1GB

  • Unlimited talk and text
  • First 1 GB shared data at 4G, then 2G
  • N/A
  • $23.70 per month with auto refill

5G

  • Unlimited talk and text
  • First 5 GB shared data at 4G, then 2G
  • Hotspot up to your data allotment
  • $33.20 per month with auto refill

25GB

  • Unlimited talk and text
  • First 25 GB shared data at 4G, then 2G
  • Hotspot up to your data allotment
  • $47.50 per month with auto refill

Family and Sharing plan

If you are interested in a shared plan, Total Wireless offers three different plans. The unlimited Family Plan cost is based on the number of lines you want to include.

2 lines

  • Unlimited talk and text
  • First 30 GB shared data at 4G, then 2G
  • $57 per month with auto refill

3 lines

  • Unlimited talk and text
  • First 60 GB shared data at 4G, then 2G
  • $80.70 per month with auto refill

4 lines

  • Unlimited talk and text
  • First 100 GB shared data at 4G, then 2G
  • $95 per month with auto refill

There is no line access fee, but the average cell phone cost per month advertised for the shared plans is the price for those who use Auto refill. 

Total Wireless, like many companies offering no contract services, advertises a specific price, but that price is contingent upon you signing up to automatically renew your service every 30 days. You get courtesy alerts before payment is made and after it is completed, and if you ever need to add or remove a line from your account, it will automatically adjust the cost for the next billing cycle. However you need a credit card to do this and you have to make sure you do it when you sign up for your service otherwise your first bill is going to be higher than expected. 

Another thing that catches people off-guard is that shared plans have shared data. There’s a different amount of data available to you based on the number of lines you have and that amount is shared between everyone.

Prepaid plans

Each of the total wireless phone plans are prepaid however, they do offer an extended prepaid plan that includes 90 days of unlimited talk and text for one line, with 5gb of data every 30 days at high speed. The contingency is once you reach your 5 GB your speed drops to 2G. This can save you roughly $10 total.

Other plans

Total Wireless has service add-ons in the form of extra data and Global calling. The extra data is much more affordable than competing prepaid & no contract companies; for $10 you get 5 gigabytes of add-on data and there is no limit to how many of these you can use each month. 

For $10 you can also get Global calling. Some customers have issues with this because Global calling only applies to calls made from the US so, if you want to be able to call family who live outside of the United States, you can add $10 to whatever service plan you choose each month and activate this feature regularly. However, this doesn’t free you up to unlimited calls and texts but rather charges you for phone calls at a different rate depending on the country you are calling. It also fails to include the price of taxes and fees which apply to any Global calling add-on. However, if you have any remaining balance it will carry over to your next month of service.

How Total Wireless’s Unlimited Plan Compares

Compared to other companies like AT&T, total Wireless has no option for an unlimited data plan on like big providers. Customer service can be problematic given that it takes place through chat or phone rather than in person. If you are someone who likes in-person customer service, bigger companies might be able to provide that in exchange for more expensive plans and hidden fees and taxes.

Comparing the prices, Total Wireless does have cheaper add-on data which can compensate for the more limited data plans they offer. If you don’t need a lot of data, Total Wireless actually has significantly cheaper shared plans up to four lines especially compared to more expensive companies like Verizon Wireless, AT&T, or Sprint.

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