A legal option that can get Tracfone to listen — and get you compensated.
This is especially true when they make a mistake that costs you money. When you need their service you are forced to pay for that mistake just to keep your service going, even though it is wrong. The worse part is you are left to track them down and contact TracFone for compensation-not an easy thing.
You try to contact TracFone customer service but employees don’t have the power to fix things. So you email, but these go nowhere. Then you finally make the request to speak with someone at the TracFone corporate office but that gets ignored or plain takes too long. You need compensation now.
Worse, TracFone says they will fix the issue, but they don’t. So you start all over again.