Ubereats is a large delivery company for food based products and they’re also the target of consumer complaints. In this article we’ve taken the illegal actions and lawsuits against the company over the last few years for review.
Are lawsuits allowed against UberEats?
The answer to this question is not very simple. As is the case with many service providers, UberEats tries their best to make sure that the company’s best interests are taken into consideration. When you agree to use the service that agreement typically includes language that prevents you from suing them in almost all types of legal courts as the consumer. However, you still have the option to take your issue to a small claims court order to file a claim against them with consumer arbitration. We might be biased but consumer arbitration is typically the better option and it’s the one that we’re able to help you with.
What is a class action lawsuit?
A class action lawsuit is a type of lawsuit that brings together a group of people who all have the same complaint. However, even though there are class action lawsuits against UberEats, if you are a customer, someone who uses the service, you don’t typically have the option to file a class action lawsuit let alone join an existing lawsuit. That is because your contract has specific language that prevents you from getting involved.
Here at Fair Shake, we’re changing the way the legal process works. Most of the complaints against UberEats are quite the same and many customers have the same questions about what their legal options are. Rather than trying to join a class-action lawsuit, which usually isn’t even possible, we’ve found a way to help. We will file a personalized legal document with UberEats and help guide you through the process of consumer arbitration.
As an UberEats customer, what options do I have for a lawsuit?
There are a lot of ways that you can make a claim against the company including fighting a financial charge with your bank or credit card company, or filing a complaint with the Better Business Bureau. But in terms of legal options you have one or two paths to take:
Couriers file class action lawsuit against UberEats in Florida
UberEats is not immune to the wide range of class action lawsuits that are being filed by couriers. In Florida a recent class action lawsuit alleges that the company was misclassifying the delivery partners as independent contractors and not employees.
From Post & Parcel:
An UberEATS courier has filed a class action lawsuit in Tampa, Florida, alleging that the company has been “misclassifying” its delivery partners as contractors. In the documentation filed with the Court on Tuesday (24 January), the plaintiff said he is “challenging UberEATS uniform policy of wilfully misclassifying its delivery partners as independent contractors when, in fact, each such deliver partner is and/or was an employee of UberEATS.”
Uber has already had to deal with misclassification complaints from drivers on the ride-hailing side of its operations, but this is thought to be the first instance of a misclassification claim from an UberEATS delivery partner.
UberEast couriers in Australia take the company to court
The issues facing the company from former employees don’t stop there. Former employees of an announced the filing of a lawsuit against the company for exploitation and being unfairly dismissed. Some of the food delivery drivers have noted their total payment for services amounted to roughly 1/5 of the legal minimum wage.
Uber has joined the likes of Foodora and Deliveroo in becoming embattled with lawsuits from Australian food delivery drivers.
On Monday, two former UberEats drivers from Adelaide announced that they have filed a lawsuit against the ride-sharing giant for allegedly being dismissed unfairly and exploited.
The lawsuit is an appeal to a decision made by the Fair Work Commission last month, which found the drivers were not employees and therefore not entitled to unfair dismissal claims.
“Uber welcomed the Fair Work Commission’s decision on this matter, it reflected what delivery partners tell us — that they value the freedom and flexibility the Uber app provides,” an Uber spokesperson told ZDNet.
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