Your Uber Contract probably says you can’t sue Uber in any court except Small Claims Court, thanks to an arbitration clause. It can be complicated and time consuming, but suing Uber in small claims court usually gets you what you want.
Before you can sue Uber in small claims court, you have to make sure your claim qualifies. There are two things you need to pay attention to:
If your claim doesn’t fall within the limits of your state’s small claims court, you’ll have to arbitrate your claim instead.
When you’re done writing, you need to mail a hard copy of the letter, preferably as certified mail or some other service that allows you to confirm delivery, to their legal address. Uber is legally based in Delaware and receives mail at this address :
UBER USA, LLC
THE CORPORATION TRUST COMPANY
CORPORATION TRUST CENTER 1209 ORANGE ST
WILMINGTON, DE 19801
If you would like examples of demand letters or more information about how to write them, you can find an excellent guide here.
Make sure you fill out enough forms too. Many states require that you bring in your forms in triplicate, and if you don’t have enough copies, they won’t accept your claim.
When you’re done filling out the court forms, it’s time to give those forms to the court. This process, called “filing”, can be a bit tricky.
All courts will require you to pay a filing fee before they allow your to sue Uber in small claims. This fee, which will be published on your court’s website, can sometimes be waved if you are a low income plaintiff.
When you file your forms, the court clerk will provide you with a stamped copy of the forms and a court date. Keep it safe and bring it with you on the day of your hearing.
Now is when you tell Uber that you are suing them. This is a called “serving” Uber. To do this, you need to deliver a copy of your filed papers to Uber.
Look at your court’s website for instructions on how to properly deliver your forms to Uber, or search for “[your state] small claims service of process”. Courts have many strange rules about how to serve a defendant, and your claim will be dropped if you do not follow them perfectly. So be careful!
Sometimes, Uber will not show up to oppose you. If that happens, take advantage of the situation to focus on your side of the story.
Ready to sue Uber in small claims court?
If this sounds too hard and expensive, try consumer arbitration instead…
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