Vivint bills can be long and complex. Here’s how to decode it, and what you can do if it’s wrong…
Understanding your bill can be difficult and tedious. The last thing we want you to do is spend countless hours laboring over your bill. Don’t fret! We are here to guide you on how to make sense of your Vivint bill and the resources available if your billing statement remains unclear.
Accessing your bill
Let’s start with access to your Vivint bill. There are two ways you can view your Vivint invoice. This can be done online or through the app. Be sure to have your username and password ready to gain access if you are viewing the invoice online.
Reviewing your Vivint bill
There are a couple of things you should keep in mind when reviewing your Vivint bill. If it is your first bill, it will most likely be higher than your next bill for the following reasons:
Keep in mind that Vivint charges for next month’s bill in advance. Therefore, the following will be included in your bill as well:
What’s included in your Vivint bill
Let’s turn to the Vivint bill itself. Typically the bill will contain an invoice for the following:
If your Vivint bill is still unclear, there are more options
If you’re still not getting what you deserve out of Vivint’s customer service, tell us about your complaint below.
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