It can be complicated and time consuming, but suing Vivint Home Security in small claims court usually gets you what you want.
Ready to sue Vivint Home Security in small claims court? Small claims courts are only for certain types of claims, so your first step is to make sure your claim can be filed. There are two things you need to pay attention to:
If your claim doesn’t fall within the limits of your state’s small claims court, you may be able to arbitrate your claim instead.
Your demand letter can be simple and straightforward – tell Vivint Home Security who you are (your name, address, phone number and account number), what the problem is, and what you want from them. The whole letter can be a few sentences – remember that you are just checking a box before you file your actual claim.
When you’re done writing, you need to mail a hard copy of the letter, preferably as certified mail or some other service that allows you to confirm delivery, to their legal address. Vivint Home Security is legally based in Delaware and receives mail at this address :
4931 N 300 W
Provo, UT 84604
If you would like examples of demand letters or more information about how to write them, you can find an excellent guide here.
Each state has a set of forms that need to be filled out to file a claim, and sometimes counties will provide additional forms. The correct forms for your location will be available for free on your state court’s website.
Make sure you fill out enough forms – most states that require you to file forms by mail or in-person will ask for 3 or 4 copies. If you don’t have the right number, they will not accept your claim.
When you’re done filling out the court forms, it’s time to give those forms to the court. This process, called “filing” can be a bit tricky.
All courts will require you to pay a filing fee before they allow your to sue Vivint Home Security in small claims. This fee, which will be published on your court’s website, can sometimes be waved if you are a low income plaintiff.
When you file your forms, the court clerk will provide you with a stamped copy of the forms and a court date. Keep it safe and bring it with you on the day of your hearing.
Now you need to tell Vivint Home Security that it’s been sued. This is a called “serving” Vivint Home Security. To do this, you need to deliver a copy of your filed papers to Vivint Home Security.
Look at your court’s website for instructions on how to properly deliver your forms to Vivint Home Security, or search for “[your state] small claims service of process”. Courts have many strange rules about how to serve a defendant, and your claim will be dropped if you do not follow them perfectly. So be careful!
Make sure you know which courthouse to go to. Bring your copy of your filed forms, and any other evidence that backs up your case against Vivint Home Security.
Sometimes, Vivint Home Security will not show up to oppose you, other times they send a representative. If they don’t send anyone, take advantage of the situation to focus on your side of the story.
Ready to sue Vivint Home Security in small claims court?
If this sounds too hard and expensive, try consumer arbitration instead…
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