So you have complaint against Wells Fargo. A major issue. And customer service hasn’t solved your Wells Fargo complaint.
Maybe you want compensation for overcharges, fraudulent sales tactics, collections issues, or impact to your credit. Maybe you just want Wells Fargo to admit they’re in the wrong and give you fair treatment. Either way, you’re looking to take action on your Wells Fargo complaint.
So, the question is: how can you make Wells Fargo hear your complaint? Can you sue Wells Fargo? What sort of compensation do customers get from a Wells Fargo complaint?
The first thing to know, is that your Wells Fargo contract probably limits your options for legal complaints against Wells Fargo. You generally have two options:
We at FairShake can help you file a claim against companies like Wells Fargo. We’ll take your complaint through the legal process of consumer arbitration. This usually gets them to negotiate. (For a list of companies we process complaints against, start here.)
Here’s some information from the American Arbitration Association (AAA) on how recent complaints against Wells Fargo have been resolved:
In 2018, 75 complaints against Wells Fargo were resolved through the arbitration system.
Among these complaints, resulted in a settlement – that’s 74% of complaints.
Although settlement amounts are secret, the average complaint against Wells Fargo asked for $14993 in compensation.
At least 11 customers also received non-monetary relief for their Wells Fargo complaint as well.
Arbitration disputes with Wells Fargo took an average of over 7 months to resolve.
Complaints handled by FairShake are often settled before arbitration, which can be much faster. (For a list of companies we process complaints against, start here.)
The arbitration complaint process against Wells Fargo costs money, but the company is usually responsible for costs. Wells Fargo paid $950 in fees per complaint on average.
Meanwhile, 100% of consumers paid nothing in arbitration fees for their disputes with Wells Fargo through the American Arbitration Association.
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