Your AmeriCollect Questions Answered

Have an issue with AmeriCollect? Need help?

Are you being harassed by a debt collector? Is AmeriCollect contacting you by phone, mail, email, or Facebook? Are they threatening to sue? We explain all about AmeriCollect and whether they are legitimate and what to do if they contact you. 

What is AmeriCollect?

AmeriCollect is a debt collector. The company was founded in 1964 but purchased by the now-CEO Kenlyn T. Gretz in 1999. 

Should I pay AmeriCollect?

If you owe legitimate debt, AmeriCollect is a legitimate company that will try and collect, and yes, you should pay them. However, even legitimate companies have been known to sometimes act unfairly and violate things like the Fair Debt Collection Practices Act (FDCPA). So if you have been harassed or treated unfairly, consider filing a complaint or working with an attorney. 

Is AmeriCollect a legitimate company?

Yes, AmeriCollect is a legitimate company.

Is AmeriCollect a junk debt buyer?

AmeriCollect purchases works primarily with hospitals and doctors to collect on medical debt.

Can I ignore AmeriCollect?

Don’t assume you can ignore AmeriCollect. It might be frightening to deal with a collection agency, and you might not believe that you have any debt so you ignore them. But, if they believe they are collecting on unpaid debt that is legitimately yours, they can eventually file a judgment against you to recover the money. That said, this company is known for its unique policy toward consumers, that of the ridiculously nice policy. Likely due to the nature of the debt they collect on, the employees are trained to be much more understanding of financial hardships and helpful during the collection process. If they violate the most recent FDCPA regulations about when and how they contact you, you have options. You can share your complaints with outside attorneys. You can file complaints with the government. You can get legal help to sue the collection agency if that is insufficient. 

Who does AmeriCollect collect for?

AmeriCollect collects for themselves. They purchase debt from medical providers, and then they try to recover that debt for a profit.

Why is AmeriCollect calling me when I have no debt?

Sometimes companies like AmeriCollect make mistakes. They call you because the phone number you have is associated with an old debt account. This happens more and more often as people get new phone numbers that have been previously assigned to other people.It can also be situations of mistaken identity or a spelling mistake, identity theft, and more. No matter the situation, if you believe that they are calling you when you don’t have debt, you need to ask them to validate the debt. This is where they have to prove where it comes from and why you owe it. You have 30 days from the first point of contact to do so.If they cannot validate your debt in accordance with the law, you can send them a notice of insufficient validation. They cannot continue to pursue repayment if they cannot validate your debt.

What should I do if AmeriCollect is calling about debt I’ve already paid?

If the company is calling you about debt you have already paid, make sure that you are in the right by checking your personal records against your credit report. Sometimes your credit report has incorrect information so the company doesn’t realize they are making a mistake. Their employees don’t always get a lot of training especially when it comes to adhering to the law so they are also known to make mistakes.Once you have verified that the debt has already been paid you should also request a validation letter. Request this within 30 days of receiving contact from AmeriCollect. They will have to prove that the debt they are trying to collect is legitimate. If they can’t prove it, then they can’t collect from you. If you are worried about this or having trouble enforcing it, you have the option to send them a notice of insufficient validation or working with an attorney who can do that on your behalf.

What laws apply to AmeriCollect?

As a debt collector, some of the laws that AmeriCollect must follow include the FCRA, the FDCPA, and the TCPA.

That alphabet soup stands for the Fair Credit Reporting Act, which gives you rights to help ensure your credit report remains accurate; the Fair Debt Collection Practices Act, which protects you from being abused and deceived by debt collectors; and the Telephone Consumer Protection Act, which limits robocalls and other telephone spam.

If you think any of these consumer protection laws may apply to your situation, tell us about it.

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What should I do if AmeriCollect is calling about debt beyond the statute of limitations (SOL)?

If AmeriCollect contacts you about expired debt, it is your job to confirm the debt truly is expired. Debt expires differently depending on the type it is. Credit card debt expires at a different time compared to debt from a loan. You need to verify your records against your credit report. Sometimes the information in your credit report is inaccurate, and that means companies like AmeriCollect think they are collecting on a legitimate debt when they aren’t. If there’s a mistake, contact the credit reporting agencies to have them fix it.If the debt has legitimately expired, you can inform AmeriCollect with a cease communications notice. An attorney can help you with this.

How do I settle for less with AmeriCollect?

Realistically the best way to settle for less isn’t knowing that employees don’t get paid much. They get bonuses when they settle an account so they are financially incentivized to close out your debt. Debt collection companies typically purchase debt from the original lender for anywhere between $0.01 and $0.10 on the dollar. The older your account is the last day to pay for it because they have a limited amount of time to try and collect before the debt expires.Even if a company paid $0.01 on the dollar for your debt they will still try to collect as much of it as possible. It’s considered significant profit if they can collect 50% of a $60,000 debt even if they only paid 600 for it. Knowing that employees get paid on commission and that the company probably didn’t pay much for your debt, you can try to negotiate and settle for less. 

How do I get rid of AmeriCollect?

The best way to get rid of AmeriCollect  is to verify that the debt they are calling about is accurate. If it’s not yours, it has been paid, or it has expired, you can send them cease communications notices to get them to leave you alone. If the debt is yours and it is accurate, the easiest way to get rid of them is to consider settling.In either situation you can work with an attorney who can help you especially when it comes to validating your debt and confirming its accuracy. Attorneys are very useful when it comes to ensuring you get rid of AmeriCollect when the time is right.

Can AmeriCollect sue me?

Debt collectors like AmeriCollect are prohibited from suing or threatening to sue consumers for payment on a debt that is past the statute of limitations. They can still ask though. Otherwise, yes, they can sue you for non-expired debt. Be advised, however, that the company’s CEO is known for his development of the “Ridiculously Nice Collections” concept which aims to be more cooperative with consumers and help them to reach agreements that are fair. 

Who owns AmeriCollect?

AmeriCollect Inc owns AmeriCollect. 

Who is the CEO of AmeriCollect?

The current CEO is Kenlyn T Gretz. 

Where are AmeriCollect headquarters?

AmeriCollect is headquartered in Minneapolis, Minnesota. 

Who does AmeriCollect collect for?

AmeriCollect buys debt from medical providers, primarily.

How is AmeriCollect paid?

Employees are typically paid at a minimum wage for a job that is marketed effectively as a call center. They have the opportunity to get commission every time they get a settlement which means they are incentivized to settle with you.

What is AmeriCollect on my credit report?

Have you seen an item on your credit report that says “AmeriCollect”? That means you had an account that was sent to collections.  An account sent to collections shows up as a delinquent account on your credit report. If you go into a settlement and you pay off that balance, then the account gets reported by AmeriCollect to the credit reporting agencies as “settled” with a zero balance. This is better than a delinquent account, but it doesn’t actually go away; it stays on your account for seven years. You can avoid this by negotiating either on your own or with the help of an attorney to get a tradeline deletion as part of your settlement.

Do I need a lawyer to deal with AmeriCollect?

You do not require a lawyer to deal with AmeriCollect, but having one might be a good idea. Debt collectors can seem scary but the people who are calling you are minimum-wage employees who very likely did not get a lot of training with regard to the Fair Debt Collection Practices Act. So sometimes they violate that law.Either way, with an attorney you can reroute communication so that you don’t have to deal with phone calls, text messages, or emails. Attorneys can handle verification on your behalf, send cease communications letters, and even help you sue AmeriCollect for damages if they violate that law.

How do I validate debt from AmeriCollect?

The FDCPA uses the word “verify,” but other organizations use the word “validate.” No matter which word is used, it can mean two things: First, you “validate” the debt AmeriCollect is calling about by sending a letter to AmeriCollect officially asking them for information that would confirm the validity of the debt. This means you ask them to prove it is correct, it is yours, and it is not expired or paid off. You have 30 days from the first time AmeriCollect contacts you to validate the debt. You need to send a separate request for each account they are collecting and keep copies for your records. Second, AmeriCollect then “validates” the debt on their end by providing you with this information. Once the letter is received, AmeriCollect must legally stop all collection activities until they have mailed you a copy of the verification. It should take no more than 30 days for them to validate your debt once you request validation.  

How long does it take to settle with AmeriCollect?

This depends on many factors. The biggest factor is how quickly you respond and are able to process payment. Different payment methods might take longer than others. If you are creating a settlement where you have a repayment plan obviously this can lengthen the process.

How much should I offer AmeriCollect to settle a debt?

What you offer AmeriCollect is based on your financial situation. If you are under financial hardships, you can try to negotiate for a lower percentage, basically whatever you can legitimately afford. On average, collections agencies might settle for between 40-60% of your total debt. If it helps them make their commission before the end of a pay period, employees might be willing to accept less if it means getting a settlement sooner.  

Can a creditor sue you? Can they take all the money in your bank account?

Yes a creditor can sue you if you ignore attempts to collect on a legitimate debt. However, they can’t just decide one day to take all the money in your account with no warning. Instead, what happens if they place a default judgement against you which means they go to court and they basically tell the judge that they have tried to collect and you keep ignoring them. If that happens the judge might say that they are allowed to attempt to recover payment using that court order. In that case they can take things like money market accounts, bank accounts, life insurance, or other financial accounts to try and repay your debt. 

Can I ignore a collection agency like AmeriCollect?

You can ignore AmeriCollect, but you shouldn’t. Even if the company has made a mistake and they are trying to pursue debt that doesn’t belong to you, it’s better for you to consider getting legal help to fix the problem rather than ignore the problem.According to changes to Fair Debt Collection Practices Act (FDCPA) in 2021, collection agencies like AmeriCollect can contact you over debt via email, text message, and social media messages without prior consent so long as they don’t do it through social media in a public setting and disclose that they are a debt collector. If you ignore all of these attempts, they can sue you or file a lawsuit eventually. 

How did AmeriCollect get my number?

When debt collection companies purchase debt from a third party or an original lender, that debt comes with identifying information for each account holder including your phone number. Whatever contact information as part of your paperwork to get the original debt or was added to your account comes with it. 

Can I use a credit card to pay for AmeriCollect?

Yes, you can probably pay your debt to AmeriCollect with a credit card. Once you reach a settlement of any kind they work with you to accept payments online, through the mail, or over the phone but sometimes they charge a fee for using a credit card.

Will paying off collections improve credit?

Paying off any debt will of course improve your credit score with time. The thing with an account that is sent to collections is the fact that it will remain on your credit score usually for 7 years even after you’ve settled. It doesn’t mean you should avoid paying it off however because creditors can harass you even more the closer it gets to the expiration date in an attempt to make money off of you and more importantly, you don’t start that 7 year mark until you have entered into a negotiation.A bonus is that you can negotiate for a tradeline deletion to have the account removed as well which will boost your credit significantly. This is something you can get the company to agree with the help of an attorney.

Does debt go away after seven years?

A statute of limitations or SOL on each type of debt varies by state. States have individual requirements for the type of debt however, qualifying debt does expire at the end of the SOL. 

If I file for bankruptcy, does my debt go away?

If you file for bankruptcy, your debt does not automatically go away. There are different timelines for each type of Chapter of bankruptcy. Sometimes you have to pay a lump sum at once by liquidating all of your assets after which the remaining debt goes away. This is called Chapter 7. Other times you have to enter into a lengthy repayment plan after getting your creditors to agree. This can take between 3 and 5 years. A single missed or late payment can result in the entire thing being canceled and your debt owed in full. But if you make it, then the rest of your debt goes away. Remember though, if you complete any type of bankruptcy it can still take a few weeks or months after the fact for all the debt to go away. 

How do I get debt removed from my credit score?

If you have any debt that you have already paid, you can update the credit reporting agencies to ensure that they remove it from your credit report. However, if you have any debt that was sent to collections and went to a collection agency, then your debt is reported as paid or settled with a zero balance but it still shows up on your credit report for 7 years. The alternative here is to negotiate with the company for what it’s called a tradeline deletion where they remove the account entirely so it doesn’t show up on your credit report at all.If you opted for a tradeline deletion make sure you follow up with the collection agency because they are the ones who have to get it removed from your credit report. By comparison if your account is expired or the debt is inaccurate, you can contact the credit reporting agencies yourself to have it removed or updated. 


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