Get the representation you deserve by working with a consumer advocate from FairShake to win your case against AT&T.
You have complaint against AT&T, and AT&T customer service hasn’t solved your complaint.
Maybe you want compensation for overcharges, fraudulent sales tactics, collections issues, or negative impact to your credit. Maybe you just want AT&T to admit they’re wrong and to give you fair treatment. Either way, you’re looking to take action on your AT&T complaint.
How do you make AT&T hear your complaint? Can you sue AT&T? What sort of compensation do customers get from AT&T their complaints?
The first thing to know is that your AT&T contract probably limits your options for legal complaints against AT&T. You generally have two legal options:
FairShake can help you file a claim against AT&T. We’ll take your complaint through the legal process of consumer arbitration. This usually gets AT&T to the negotiating table.
Here’s some information from the American Arbitration Association (AAA) on how recent complaints against AT&T have ended:
In 2018, 204 complaints against AT&T were resolved through the arbitration system.
Among these complaints, 115 complaints resulted in a settlement – that’s 56% of complaints.
Although settlement amounts are secret, the average complaint against AT&T asked for $8665 in compensation.
At least 27 customers also received non-monetary relief for their AT&T complaint as well.
Arbitration complaints against AT&T took an average of over 4 months to resolve.
Complaints handled by FairShake are often settled before arbitration, which can be much faster.
The arbitration complaint process against AT&T costs money, but the company is usually responsible for costs. AT&T paid $328 in fees per complaint on average.
Meanwhile, 100% of consumers paid nothing in arbitration fees for their complaint against AT&T through the American Arbitration Association.
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