When customer service fails, you have a legal option to help you claim compensation from Azamara Cruise Lines.
Azamara Cruise Lines promise wonderful adventures on their luxurious watercraft. But maybe you had a bad experience with them or their customer service. If this is the case, you might consider pursuing justice by suing Azamara in small claims court.
Suing Azamara can be a time-consuming affair, so make sure your claim qualifies for small claims court before possibly wasting time. Small claims courts only handle certain types of cases:
If your claim doesn’t look like it’ll qualify for small claims court, you can still possibly pursue arbitration against Azamara using the National Arbitration and Mediation company. This organization handles disputes between cruise lines and customers regularly.
After filling out the forms correctly, you can file them at your small claims court. This will probably have to be done in person, as there are only a few small claims courts that will allow you to submit things electronically. They’ll also charge you a small fee in most cases, although this can be waived if you prove that you have a low income.
Ready to sue Azamara Cruise lines in small claims court?
If this sounds too hard and expensive, try consumer arbitration instead…
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