How to Contact Charles Schwab Bank Customer Service

There’s more than one way to contact Charles Schwab. And if they don’t listen you have options…


Do you have a complaint against Charles Schwab? Perhaps there is a problem with your investments, and you want more information. Maybe you want to cancel the account you opened with the financial institution because it’s simply under performing. Whatever the reason why you want to contact Charles Schwab, we are going to explore your options in this article.

  • How to Call the Charles Schwab corporate phone number
  • How to email Charles Schwab
  • How to chat online with a Charles Schwab representative

How to Call Charles Schwab 

You’ll have to choose between multiple options to reach the right department. If you call during a busy time, you might be left on hold for an extended time, or even disconnected. When calling during business hours, the phone system might shuffle you between departments until you are matched with a representative that can answer your questions. Below is a list of helpful contact numbers, including the headquarters phone number and brokerage TeleBroker that can help you obtain the information you seek. The numbers operate 24 hours a day unless otherwise stated. If you are still struggling to receive the answers you need, then remember FairShake can help can help you resolve the issue you have with Charles Schwab Bank.

  • Charles Schwab 24/7 support: 800-435-4000
  • Sales team: 866-855-9102
  • Brokerage number: 800-435-4000
  • Schwab brokerage TeleBroker: 800-272-4922
  • Schwab trading services: 888-245-6864
  • Schwab trading services current clients: 800-435-9050
  • Schwab Intelligent Portfolios: 855-694-5208
  • Schwab trading services Current clients or prospective clients: 888-245-6864
  • Schwab 529 number: 888-903-3863
    Monday–Friday, 6:30 a.m.–3:30 p.m. PT
  • Schwab Bank: 888-403-9000

Monday-Friday 4:00 a.m. -8 p.m. PT (excluding holidays)

Saturday and Sunday 6:00 a.m.-7:30 p.m. PT

  • Schwab Bank automated services: 877-824-5625
  • Lost or Stolen Card Reporting for Schwab Bank Visa Platinum Debit Card: 888-403-9000

From outside the USA: +1-317-596-4501

  • Schwab mortgage customers: 1-800-680-8031
  • Schwab HR number: 800-435-4000
  • Via TTY services for the hearing impaired: 800-345-2550

Calling Charles Schwab’s Multi-Lingual Phone Service 

Multi-Lingual phone services include:

  • Mandarin or Cantonese: 800-662-6068
  • Vietnamese: 866-824-8438
  • Spanish: 800-786-5174
  • From outside the United States: +1-415-667-8400
  • From inside the United States: 877-853-1802

Specialized Support at Charles Schwab

Charles Schwab offers specialized support for your various investment needs. You can contact various specialists using the following numbers:

  • Financial Planning:  866-232-9890 available 24/7
  • Fixed Income Specialists:  877-906-4670  Available Monday through Friday, 8:00 a.m. to 5:00 p.m. ET
  • Trading Specialists:  888-245-6864  Available 24/7
  • Option Specialists:  888-245-6864 Available 24 hours a day, from Sunday, 5:30 p.m. through Friday, 5:00 p.m. ET
  • Global Investing Services: 877-806-4205 Available between Sunday, 5:30 p.m. and Friday, 5:30 p.m. ET
  • Future Specialists: 888-245-6864 Available 24 hours a day, from Sunday, 5:30 p.m. through Friday, 5:00 p.m. ET
  • New Client Concierge:  866-232-9890

How to Call Charles Schwab When Traveling

If you are US citizen traveling abroad and you lose or have your Schwab Bank Visa Platinum Card stolen, then please call  +1-317-596-4501. If you wish to call Charles Schwab for another matter from outside the United States, then please call +1-415-667-8400. Remember that you can log into your Charles Schwab account online to chat directly with a customer service representative who answers your questions or directs you to someone who can.

How to Contact Charles Schwab Using Chat 

You can log into your account to chat with a Charles Schwab representative. However, if you are simply thinking of investing and do not have a current account, then you can still chat online with a representative who helps answer all your questions.

Contacting Charles Schwab Via Social Media 

You can contact Charles Schwab on their social media sites. Please remember, when using this form of communication, you should never give out personal information. However, you can request that a representative contact you via private email or a phone call. Use Facebook or Twitter when trying to contact Charles Schwab via social media.

Addresses for Charles Schwab 

You might be surprised to learn that Charles Schwab does not have a contact email address for customers. However, you can call them or contact them via chat on their website. Also, you can write directly to their global headquarters using their snail mail addresses. Each state in the United States has numerous Charles Schwab addresses. You can look up their home office address and contact them directly to reach your local branch. Use their online branch locator to find a Charles Schwab branch near you.

Charles Schwab IRA Mailing Address

Regular Mail:Charles Schwab & Co., Inc.Attn: Global OperationsPO Box 2912Phoenix, AZ 85062-2912USA

Charles Schwab Overnight Mailing Address

Overnight/Express Mail:

Charles Schwab & Co., Inc.

Attn: Phoenix ROC Document Control (Global Operations)

2423 E. Lincoln Drive

Phoenix, AZ 85016


If you plan on filing a claim against Charles Schwab, let us help you file a claim to help you avoid the hassles of phone calls, emails, and long, drawn-out chat logs.

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