If you are cancelling your Comcast service because of an unresolved complaint, let us help you file a claim.
If you want to cancel your Comcast service, the company makes it very easy. They are also very flexible about providing a range of alternatives to cancellation which could be a good solution if the scenario fits. However, if you do choose to cancel and you are under contract, you can face a moderate fee.
The cancellation policy for Comcast is very simple. You can cancel at any time but if you are under contract and you cancel prematurely you will face a fee.
The company however is there to work with you so if you want to change something in your account or upgrade your equipment you can do so by visiting My Account.
Comcast makes it very easy to cancel your account if you decide that is what you want to do. There are several ways in which you can cancel your services:
Note: If you mail or email an account cancellation request, Comcast will call you within 2 business days to confirm, so you will end up speaking with customer service regardless.
Customers who have tried to cancel their service with Comcast have faith issues when it comes to the high cancellation fees and problems with returned equipment. There are many situations where customers have complained that they returned the equipment but Comcast claimed they didn’t and in the end their final bill reflected a significantly higher amount than anticipated. Other small fees have found their way into the final bill even though customers were unaware that such fees would be part of the cancellation process or were told that they wouldn’t be.
Comcast charges a fee of $10 per month for all of the months remaining on your contract. So, if you have a subscription for a contract that is 2 years long and you decide to cancel after 12 months when you realize that the prices are going up, Comcast will charge you $10 for every one of the 12 remaining months, so a total fee of $120.
If you have tried to reach out to Comcast customer service and you are simply unable to cancel your account, or you incurred fees that were unexpected, we can help. At FairShake we help you fight big companies when they are in the wrong.
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I was having problems with the company for months. That you could make it resolved in a few days is wonderful.Marisol, real FairShake customer
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