Optimum by Altice Complaint

Published on August 1, 2019

Submitted by: Anonymous | Post a complaint | Back to Complaints Forum

I have set up autopay with Optimum and just realized that Optimum debits my card late and turns around to charge me a $10 late fee every month. Spent over an hour with their reps, and supervisor but despite acknowledging its their fault, will absolutely not refund the fees. What a scam !

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