Published on October 14, 2019
Someone walked into two different BofA branches in the same town and took out of my account $4000 over the counter from one branch and $2400 out of an inside the bank ATM at another branch. Bank of America says because I didn’t notice it for just over 6 months, they are liable. I cannot find any literature that they have that has this 6 month rule written out. And why is 6 months a cut off date? They are responsible for my money all the time. The idea of the bank is so people can’t get your money. That is the quintessential foundation of how a bank works.
What would you like the company to do to fix the problem? (optional)
I would like a refund of only the money that was stolen.