Please, somehow my information got mixed up! Spectrum is suppose to pay my early cancellation fee to Verizon n hasn’t done so! I was not able to get a proper bill fromVerizon ! I got one today! I send it today to Spectrum! So now I hope they pay it! I’m sorry for the confusion! ***-***-****

I have been a Time Warner customer when it was bought over by Spectrum. y bill has increased from $39.99 to $59.99 this month. When calling Spectrum they said they raised my bill but not the minimum internet speed that Spectrum says I am part of because I was with Time Warner from back in the day. So my internet speed hasn’t changed since 2013 at 50 mbps when I was Time Warner but Spectrum says…

They have been charging me 2199 a month for almost 3 years for spectrum voice which is a landline telephone I have never had a landline and did not realize I have been paying this because they debit my account and I don’t receive statements that is well over $1000 if not more and I think they claim to maybe reimburse me $60 I am livid with them

Earlier this year had to switch to spectrum for better service with Wfy. Had been having too many problems with n about 3 or 4 replacements of the wfy! So had to switch to make the Ring security work! I’ve talked to many people as far as the Phillippines without getting what I need! All the last billS sent to me do “NOT!” Have or indicate that the $130.00 dollars are for early cancellation! So…

We live in a rural area just outside St Louis Missouri in Wildwood Missouri. Last year they gave us a price quote of $4000 to run cable to our residence. They call it the customer contribution and it covers the construction costs associated with bringing it to our house. We passed. Due to the Covid 19 it is now something we don’t just want to do but really need. They are now charging $9000. I believe they’re price gouging us.

I have gotten slower than service I have been paying for since I started the account. This has gotten much worse recently. I have spent over 15 hours on customer support. They claim that unless I call in every day, they will not credit me for lack of service. However it takes hours on hold to reach anyone, and if you hang up before it doesn’t count. They have sent people out 5 times, who have done nothing except cause more problems. No one takes any responsibility. Then while you are on hold they make you listen to their motto “during times like these you can count on Spectrum to keep you connected”. Well, this is a lie that they repeat over and over. I fact you can’t count on them for …

I placed my services on a vacation hold on May 7th, they immediately turned off my services and then charged me for a full month when I did not receive a full month’s of services.

How is charging customers, 3-weeks in advance, legal⁉️ It is in the User Agreement, but it smacks of price gouging. SC remotely disconnects your service if you do not comply, never offering payment & termination delays due to Covid-19. To make matters even worse, Spectrum Cable then charges $4.99 if customer only pays minimum.

I live only a couple of miles from my old address in Alton Texas . Literally it’s only 10 min away from my new address in Edinburg Texas would
Be nice if we the citizens from this neighborhood can receive WiFi from the best net work carrier and cable. Is there anything that can be done on your behalf. Thanks in advance