February 25, 2020
I signed up for the service for a Rat issue.
January 29, 2020
Terminex responded to my call for service. They told me they’d be back in two weeks to finish service. I signed a contract. For 3 months I called and called and no one showed. Finally, I spoke to the finance company who cancelled service, but the branch office refused to cancel the service and dinged my credit causing a drastic credit drop. I’ve been paying for 8 months,they still won’t show for service so I replaced them. When I finally spoke to the local branch, they told me I signed a contract and it didn’t matter if they didn’t show up for months. One visit for 8 months cost 800 dollars. They’ve never returned, not even to complete the initial service. I want my credit ding re
January 13, 2020
I bought a home about a year later I found termites in my home. I called terminix. Terminix came out look and treated one side of my home. The termites from that spot was gone. 2 1/2 years later I put my home up for sale. I was supposed to sale my home and buy another home at the same time. I had a 740 credit score. I got the terminix guy to come out and check the property and do the report need to close on my house. He reported and wrote that there were no termites in the home. The next day, the day before the closing, I was replacing some trim in my master bedroom where I then found termites. I immediately called Rod out and he look at the floor and saw termites. They was in the wall and
December 23, 2019
November 21, 2019
They cancelled my termite service without notice and now want say I have to start new service with all the charges that entails. Then I was told they don’t sign new contracts in this area. “Gilbert” would not give me his last name. Promised the manager would call me back within 2 business days. The same thing I was told when I called 3 weeks ago.
October 22, 2019
Numerous phone calls regarding incomplete service . Still getting rodents on our home . the measures they took have not kept pest out of our home. They never answer the phone or call back really bad cistomer service. They disnt hold up there end pf contract.
October 22, 2019
Terminix came out on August 14 for a initial walk through for termite service, we agreed on the terms of the contract. Several days later I saw even more termite activities in terms of their droppings, so called terminix 5 days later and request for a technician to come back out to address my termite problem, so tony call me and he is sending someone out to correct your termite issue, no one ever came out. I called terminix 4 times, the customer service rep told me everytime I called them, that someone would be calling me in 24hr, no one ever called me back, and they never tried to remedy the problem, I have to get rid of the termite problem by researching and asking other professionals in t
October 16, 2019
I paid to prevent squirrels and mice in my home. I still have squirrels. Repeated calls and emails have gone mostly unanswered. When I do speak with someone they schedule an appointment but no one shows. Afeter clearly explaining my problem to a representative the other day — I have squirrels and they have punched holes through my Dining Room ceiling— they scheduled an appointment for today, the person they scheduled was an inspector, not someone that could fix this. I don’t know what to do at this point, they are not responding to me.
October 14, 2019
Terminx came to start bed bug service 5 weeks ago after I paid them in full,1242.00. The bed bug issue has gotten more serious. They canceled Thursday OCT. 10 and told me that they have meetings only on Thursdays. Then they made a new appointment for Thursday Oct 17. They outright lied to me.NowI want the bed bugs totally destroyed. I will now have to totally destroy my living room couch and chairs,however, no one will pick them up because they are totally infested. When the lying sales rep. first came to my house he told the bugs and eggs would be killed or the Tech. would keep returning until all the bedbugs are gone. I am livid over their misrepresentations. My daughter and I keep getting