Understanding Your Credit One Statement

Credit One has a reputation for issuing cards to those with less than ideal credit scores. However, they often do not provide easy-to-understand statements. Also, they at notorious for not posting a payment for weeks after they receive it so the bill might not even reflect the most recent payment if it was made on time. This can all be confusing if you are trying to read your bill and you expect to see a payment posted but it fails to display one on the statement.

On the Credit One bill pay statement you will see the following:

• Current balance
• Amount owed
• Minimum payment
• Charges made during the billing cycle
• Past due amount
• Available credit
• Cash rewards

Understanding Why a Payment Doesn’t Show Up

Are you looking at your statement and you don’t see a recent payment?  If you sent your payment in before the end of the billing cycle which are the open and close dates reflected on the statement, then it might not show up. The actual payment due date is usually two or three weeks after the billing cycle closes. If you send the payment too soon then the company will apply it to the billing cycle when the payment was received. In order to see your payment on the statement, then you should wait to send your payment, so it is applied to the right billing cycle before the cycle closes. However, always make sure that you pay your bill before the payment due date so it is not late, or you will incur late charges which will be reflected in your next statement. Online bill pay is easy to set up and you’ll be able to see immediately when your Credit One bill has posted. Credit One bill pay online is also available. Online payments tend to take 24 hours to post or longer during holidays and weekends. If you are mailing your Credit One pay bill payment then please give it ample time to arrive since the credit card company will report you as late and charge a late fee (which will be reflected on your statement) if you fail to get the payment to them on time.