Find out the legal options available to consumers that gets Grubhub to listen to consumer complaints.
When a large company lets you down, it can be extremely difficult to get your money back from them. This is the case with most companies these days, including Grubhub. If you have sent their corporate office dozens of emails, phone calls, and chat systems with little to no help in return, what steps can you take next?
Even if you have signed a contract with Grubhub, all is not lost. If you feel that the company is taking advantage of you, here is what you can do.
Grubhub is a company that has been expanding and growing more popular. When you do business with big companies like this, they may not have your best interests in mind. They might even reassure you that they will fix the problem, but never seem to get around to doing it.
Being led in circles is very frustrating. You might have even had the idea to take them to court to receive the compensation that you deserve, however, you were unable to due to a contract that the company had you sign. It might seem that there is nothing left to try- but don’t give up hope!
There is still another way you can pursue legal action against Grubhub. Independent arbitration is when an impartial arbitrator is hired to look at both sides of the argument and come up with a fair course of action. Their plan is legally binding, meaning that Grubhub will have to go along with it.
This is not the same as suing the company and you should still get a reasonable solution in your favor. If Grubhub has wronged you and you believe that you deserve compensation, arbitration is going to be your best course of action.
Any arbitration cases handled by the American Arbitration Association will comply with the Statement of Principles of the Consumer Due Process Protocol. This is a collection of rules that state that:
When you send Grubhub a notice that you are pursuing arbitration, they are much more willing to negotiate with you and meet your demands, especially if they are reasonable. This is because they realize that they are responsible for paying for the process and your settlement/compensation.
If Grubhub would not fulfill your reasonable demands, you can get fair and transparent representation through arbitration. With FairShake, we will help you file- plus, we do not charge you anything unless we win the case.
However, be warned that arbitration should only be used for serious cases. If your case is considered frivolous during the process, you would be the one responsible for paying for everything. If you are simply annoyed with Grubhub’s service, do not use this method. If they made a mistake that harmed you financially, then arbitration is your best choice.
Once arbitration is started, Grubhub has lost the advantage that comes with being a huge corporation. This puts you on equal ground with them, leading to faster settlements and a faster resolution.
If you want to get started, you need to formally raise the issue with Grubhub. FairShake would love to help you every step of the way.
We start by sending Grubhub a demand letter, this starts a 30-day countdown to when a settlement must be reached, or we will start the arbitration process. The countdown will be specific to you and any contracts you signed with the company.
In about half of arbitration cases, the company’s headquarters makes an acceptable settlement offer before the countdown runs out. If they make no offers, the next step will be to file your case with the American Arbitration Association. FairShake will gather the official paperwork for you and guide you through the process.
The arbitration will allow you to choose between hiring an attorney or representing yourself. But, when should you go alone or go with an attorney?
It’s easier to get a high settlement if your complaint is already covered under law or statute. Since this means you need to be aware of the laws in detail, an attorney would be very helpful. If you are representing yourself and need more information, the American Arbitration Association’s Pro Se Case Admin Team can help you greatly.
If your complaint deals with robocalls or improper debt collection, attorneys can help to maximize the amount you receive in a settlement.
Your claim against Grubhub starts as soon as you tell us your complaint against them. With FairShake, we take the stress of arguing with a large corporation off your shoulders. Contact us today if you want help getting the fair resolution you deserve.
FairShake has a 100% satisfaction guarantee. If you are not satisfied or do not win your arbitration case, then you will not owe us a cent. Let us know how we can help and you won’t be disappointed!
Best of the Best. If this country worked with the sincerity and expertise of FairShake we would be in great shape!Allie, real FairShake customer
They got more done in a few weeks than I did in over two years.John, real FairShake customer
I can’t say enough good about this company! They are really a light for us in a very hard time.Mark, real FairShake customer
Thank you FairShake for representing the little people screwed over by corporations.Amanda, real FairShake customer
I was having problems with the company for months. That you could make it resolved in a few days is wonderful.Marisol, real FairShake customer
It's not right what Big Business can get away with if we let them. People need to know someone is out there to help!Virgil, real FairShake customer