If you’ve ever had a dispute with your cell phone or cable company, you might have heard the phrase “consumer arbitration.”
That’s because, when customers enter into contracts or agreements with a lot of different types of companies, they often agree to a clause buried in the fine print that says any disagreement that arises between them and the company can’t be taken to court — it has to be settled in consumer arbitration.
But what does that even mean? As a consumer, what do you need to know about arbitration to best protect yourself against companies who aren’t acting in your best interest?
Want to learn more? Need help navigating the consumer arbitration process? Our info center can help.
Best of the Best. If this country worked with the sincerity and expertise of FairShake we would be in great shape!Allie, Real FairShake customer
They got more done in a few weeks than I did in over two years.John, Real FairShake customer
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Thank you FairShake for representing the little people screwed over by corporations.Amanda, Real FairShake customer
I was having problems with the company for months. That you could make my problem resolved in a few days is wonderful.Marisol, Real FairShake customer
It's not right what Big Business can get away with if we let them. People need to know someone is out there to help!Virgil, Real FairShake customer