Have a complaint against HomeLoanServ? We want to hear it
Yes, HomeLoanServ is a real company.
HomeLoanServ definitely is a real company, but real companies sometimes do unfair things. If you have complaints about HomeLoanServ, you can share them.
HomeLoanServ acts as a mortgage loan servicer. Loan servicers manage a loan, keeping track of interest, payments, and responding to inquiries. Some companies lend and manage the same loans while other loan servicers only keep track of loans from other lenders.
HomeLoanServ is a direct lender in some states. A direct lender is the financial institution that lends people money for things like mortgages. The lender can choose to only lend money and allow another company to keep track of repayment, or do both.
HomeLoanServ is not a debt collector. When the mortgage lender cannot collect and a loan becomes delinquent, the lender might sell it to a debt collector and the debt collection company buys it for a fraction of the value. Then they become responsible for getting repayment.
Your mortgage may have been sold to HomeLoanServ because HomeLoanServ is a mortgage servicer. Direct lenders do not necessarily service all of their loans and by selling them to another company, they can free up money to invest in future loans.
According to the BBB, as of 2022 the president of the company is John R. McDevitt. HomeLoanServ has no other public business profiles containing their leadership nor any leadership information on their website.
The President of HomeLoanServ is listed as John R. McDevitt. There is no other information on public business profiles or the HomeLoanServ website about ownership.
HomeLoanServ is headquartered in Idaho. According to the BBB and Google directory their address is: 565 W Myrtle St, Boise, ID 83702-7675.
HomeLoanServ’s main phone number is 1-800-220-3333.You can email customer service at support@homeloanserv.com. If you have a general correspondence issue you can send mail to HomeLoanServ, PO Box 7899 Boise ID 83707. Faxes can be sent to: 208.336.6474,
The best way to speak with a human at HomeLoanServ is to contact customer service at 800-526-7541 during regular hours of operation, Monday through Friday from 8 a.m. to 5 p.mMountain Time. If you have specific questions you might be able to use the loan counselor number at 208-331-4800. You can submit a complaint about bad customer service too.
FairShake complaints about HomeLoanServ have to do with late payment fees, false advertising, and misleading marketing. Others have complaints about delayed communication and problems with customer service.
You can pay HomeLoanServ online with a one-time payment or recurring payments through the website. You can also pay over the phone at 800-526-7145 but only for monthly payments but late fees or principal. If you want to connect with a person, you can use the same number but HomeLoanServ charges $10 for processing. To pay through the mail, send your check and payment coupon to: HomeLoanServ P.O. Box 7541 Boise, ID 83707.
A payoff letter is a written letter listing what balance remains, including any fees or interest on your loan. If you are owed a payoff letter from HomeLoanServ, they request that you email them at support@homeloanserv.com, with your loan number and the date you want the payment amount calculated.
There may not be public information out there about all current legal proceedings.
You can send a complaint against HomeLoanServ to the Consumer Finance Protection Bureau, the Federal Reserve, or a regulatory agency for HomeLoanServ. You can also make a complaint against HomeLoanServ with FairShake.
Yes, you can make a claim if you think you have been harmed. A compensation claim is one for getting compensation when you have been wronged. There are many factors that determine whether you have grounds for a case such as whether HomeLoanServ is guilty of a breach of contract.
How you can sue HomeLoanServ is based on your circumstances, particularly your contract terms and the size of your complaint. In some situations you can sue them in small claims court, use binding arbitration, or go with a traditional court case but you should consult a lawyer. If you submit your complaint to FairShake, it will be shared with eligible lawyers who will review your situation.
This is a question for a lawyer. Class action lawsuits are reserved for large groups of people who have suffered the same issue. However, you may not be able to join or start class action lawsuits depending on the terms of your contract.
This is based on your situation although legally you can reach out to an attorney about a case against HomeLoanServ. Each attorney will take a look at whether the company violated their obligations, caused you harm by doing so, how much money was involved, and what evidence you have before they take on a case. If they believe you have grounds for a case they might represent you.
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