Make your voice heard and make Lifetime Fitness pay: These are your options
How do you handle a complaint against Lifetime Fitness? Do you take the company to small claims court online? What process is there to file a formal complaint? What are your options?
At this point, you’ve probably gone through Lifetime Fitness customer service and haven’t gotten a fair resolution to your complaint. Luckily, there are other options:
File a Claim Against Lifetime Fitness in Small Claims Court
File a Complaint with the Consumer Financial Protection Bureau (CFPB)
The Consumer Financial Protection Bureau (CFPB) the represents the federal government’s sounding board for consumer complaints. When a company or an organization reaches a specified number of complaints, the CFPB has the right to impose some type of penalty on the company or organization to motivate it to correct its mistakes. For example, if a slip and fall incident is one of dozens of similar incidents, enough member complaints to the CFPB can lead the consumer advocacy agency imposing a fine and/or suspending the operations of the company or organization facing the consumer complaints.
File a Better Business Bureau Complaint
Although the CFPB acts the enforcement agency for consumers that have complaints against companies and organizations, the Better Business Bureau (BBB) has more influence when it comes to influencing consumer behavior. The BBB offers consumers an outlet to voice legitimate complaints. The consumer advocacy organization also conducts extensive research on every company that appears on one its web pages.
With more than 30 years in business, Lifetime Fitness has received the highly coveted A+ rating from the BBB. However, the company has received more than 340 complaints from members over the past three years. Potential members should read the reviews and complaints left on the Lifetime Fitness BBB web page.
File a Complaint Against Lifetime Fitness Through Independent Arbitration
Filing a lawsuit in small claims court not only limits how much you can win in a judgment; it also is a non-binding judicial decision because it does not end a dispute. It merely awards or does not award just compensation to the plaintiff. If you want a clear end to a dispute with Lifetime Fitness, you should go through the binding arbitration process. A decision handed out by an objective arbitrator ensures a ruling that results in the conclusion of a dispute between a member and the fitness center. FairShake helps clients resolve disputes administered by the American Arbitration Association.
What is the Binding Arbitration Process?
The binding arbitration process begins when both parties agree on a neutral arbitrator that is on the recommended list published by the American Arbitration Association. Arbitrators hear and review evidence presented by both sides, before rendering a decision that both parties must follow. Having a FairShake representative by your side during a binding arbitration case ensures your side is presented in the clearest and most convincing manner.
What are the Costs Associated with Binding Arbitrations?
It can take several months for a binding arbitration hearing to conclude. Most of the cases FairShake handles take much less time. Contact one of our experienced representatives today to make sure your best interests are served during a binding arbitration hearing.
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