How to Make the Megabus Corporate Office Listen

When a huge company lets you down or financially harms you, it can feel like you have no options left. They try a lot of different tactics to make you give up- mostly ignoring you when you ask them for the compensation that you deserve.

You might have already tried to contact their corporate office, only to be left on hold for hours at a time. Finally, when you get to speak to a real person, they do not have the ability to help you from their position. Email and customer chat services just lead you in circles too.

At this point, you might already feel like you have tried everything that you can. When a big company takes advantage of its customers and clients, what can you do? Luckily, FairShake is here to help!

Use Arbitration to Settle Your Complaint with Comcast

Megabus is a large company, they might feel that it is alright to ignore your complaints and not fix the mistakes that they made. You probably are limited to the legal actions that you can take, especially if you had to sign a contract with them, which prevents you from taking them to court.

However, you will still be able to open an arbitration case. You can do this by requesting an independent arbitrator to take action. They need to be able to look at both sides of the argument and present everyone with a fair and legally binding solution.

If your argument is reasonable, then Megabus will have no choice but to follow the exact decision made by the arbitrator.

Arbitration is Fair, Just, Reasonable, and Transparent

All arbitration cases handled by the American Arbitration Association need to comply with the Statement of Principles of the Consumer Due Process Protocol. These principles are a collection of laws and regulations that keep everything fair and transparent for both parties.

They are:

• Arbitration must be fundamentally fair to both parties. The appointment time and location will be easily accessible. The arbitrator will also be qualified, competent, and impartial during the proceedings.
• A reasonable standard will be upheld. This includes providing both parties with all the important information and the total cost- which will be equal.
• The transparency standard states that the arbitration solutions will be clear to both parties. Plus, each side will have the ability to choose their own representation, if they so desire.
• An alternative to arbitration will also be provided in the form of a small claims court and mediation, depending on the specific case.
• The process needs to be just. This means the independent arbitrator’s resolution will be held as a legally binding decision.

Arbitration Gives You Leverage

When you send a big company like Megabus a notice of arbitration, they will realize that you are very serious and know they will need to pay the expenses. As long as your demands are reasonable, you will be able to negotiate with them to get the compensation that you deserve.

If Megabus does not meet your reasonable demands, then you do not have to pay for the arbitration. With FairShake we help you file for the fair and transparent arbitration, plus, it will not cost you a cent unless you win.

However, you do not want to abuse the process. If your case is deemed frivolous, then you will be expected to pay the costs. You want to use this tactic not when you are simply annoyed with the services of Megabus, but when they have truly and deeply wronged you in some way.

As long as you have a solid complaint and a mistake was made by the company, you have nothing to worry about and can proceed with the arbitration easily.

Leverage Leads to Faster Resolutions

Once the arbitration process begins, Megabus has lost its advantage. This puts you on equal footing with the big company- leading to faster settlements and a faster resolution for you. If you want to get started, the first step is simple.

You will want to formally raise a complaint with Megabus. Don’t worry- FairShake can help you do this. We will send a notice to Megabus that will give them 30 days before arbitration is going to be filed. (The amount of time may differ depending on the contract that you signed.)

The company’s corporate office will make an acceptable offer about half of the time before arbitration even starts. If you do not hear about an offer from them, then we will help you file your case with the American Arbitration Association.

FairShake will gather all of the necessary paperwork and lead you through the entire process. It can be nerve-wracking to take these measures against a big company, but we are here for you- so don’t worry!

Do I Need an Attorney?

If your case gets to arbitration, you might want to hire an attorney. However, you can represent yourself if you are familiar with the laws surrounding your case.

You will want to hire one if your complaint falls under certain laws, as the attorney will be familiar with them. Plus, they are helpful if you experience improper debt collection or frequent robocalls, as they can maximize the amount you receive.

If you represent yourself, also known as claiming “pro se”, then you will want to read the information The American Arbitration Association’s Pro Se Case Administration Team has to offer.

So, What Can I do Next?

Get started today by letting us know about your complaint against Megabus. We want to take the frustration and anxiety that comes with handling a large company away from you. Let us help you get a fair resolution.

FairShake offers a 100% satisfaction guarantee. If you are not satisfied with us or we do not win the case for you, then you will not owe us any money.